Reading (Specially in Cyber Security)
Mahmood AlShukri
Penetration Tester
AlAmrat,Muscat
Summary
Talented System Administrator focused on performance optimization and technical improvements with understanding of cost-effective decision making and usability. Certified in Microsoft Technologies, Linux and Cyber Security and 10 years in large-scale distributed network environments.
Overview
14
14
years of professional experience
17
17
Certifications
3
3
Languages
Work History
Database Admin
Oman Government
Muscat, Muscat
07.2018 - Current
- Developed, updated and organized databases to handle customer and data
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers
- Built databases and table structures following architecture methodology for web applications
- Eliminated downtime by accurately implementing database
Infrastructure Specialist
Oman Government
Muscat, Muscat
07.2012 - 07.2018
- Analyzed and maintained system and application performance
- Supported IT operations for all corporate entities, including corporate headquarters and nationwide locations
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments
- Made recommendations regarding information technology infrastructure overhauls
- Resolved issues and escalated problems with knowledgeable support and quality service
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access
- Trained junior members of IT team regarding network security and troubleshooting of data circuits
- Advocated for aggressive testing and problem analysis for server, desktop and IT infrastructure work
Technical Support Engineer
Exceed IT Services And Training
AlQurum, Muscat
07.2010 - 07.2011
- Patched software and installed new versions to eliminate security problems and protect data
- Configured hardware, devices and software to set up work stations for employees
- Removed and replaced malfunctioning components to correct hardware problems
- Helped streamline repair processes and update procedures for support action consistency
- Broke down and evaluated user problems using test scripts, personal expertise and probing questions
- Explained technical information in clear terms to non-technical individuals to promote better understanding
- Removed malware, ransomware and other threats from laptops and desktop systems
- Engaged end users and answered questions via email, phone, website live chat and in forums
- Increased sales by educating prospects on benefits of products and services in comparison to competitors
Education
High School Diploma -
Ahmed Bin Said High School
Muscat 2004.09 - 2005.06
GED -
Higher College Of Technology
AlKhuwair, Muscat 2005.09 - 2008.01
Bachelor of Science - Computer Engineering
Higher College Of Technology
AlKhuwair,Muscat 2008.01 - 2010.06
Skills
IT department support
undefinedCertification
MCITP:Enterprise Desktop Support Technician Windows 7
Interests
Playing Football
Photography
Playing Billiards
Timeline
Train the Trainer Program on Cyber Security
12-2019
Certified Ethical Hacker
02-2019
Database Admin
Oman Government
07.2018 - Current
CentOS Linux (attendance Cert)
07-2018
The Art of Exploitation Defense (attendance Cert)
10-2016
IT Knowledge Mangement
09-2015
Cyber Security and Forensics (attendance Cert)
11-2014
Administering System Center 2012 Configuration Manager (attendance Cert)
06-2014
Project Mangement Professional (attendance Cert)
05-2013
Infrastructure Specialist
Oman Government
07.2012 - 07.2018
MCTS: Windows Server 2008, Applications Infrastructure, Configuration
07-2011
MCTS: System Center Virtual Machine Manager 2008, Configuration
05-2011
MCTS: System Center Operations Manager, Configuration
04-2011
MCTS: System Center Configuration Manager, Configuration
04-2011
MCITP:Enterprise Desktop Support Technician Windows 7
01-2011
MCITP: Server Administrator on Windows Server 2008
01-2011
MCITP: Windows Server 2008, Network Infrastructure, Configuration
01-2011
MCTS: Windows Server 2008 Active Directory, Configuration
01-2011
MCTS: Windows 7, Configuration
10-2010
Technical Support Engineer
Exceed IT Services And Training
07.2010 - 07.2011
High School Diploma -
Ahmed Bin Said High School
2004.09 - 2005.06
GED -
Higher College Of Technology
2005.09 - 2008.01
Bachelor of Science - Computer Engineering
Higher College Of Technology
2008.01 - 2010.06
Similar Profiles
MASIYE MAWAMASIYE MAWA
Senior Quantity Surveyor at PETROLEUM DEVELOPMENT OMAN, SULTANATE OF OMANSenior Quantity Surveyor at PETROLEUM DEVELOPMENT OMAN, SULTANATE OF OMAN
Mahlaqa IqbalMahlaqa Iqbal
IT Quality Governance and Project Management at TechMahindra Oman (Ooredoo Oman Account)IT Quality Governance and Project Management at TechMahindra Oman (Ooredoo Oman Account)
James PinkardJames Pinkard
GRADE FOUR CLASSROOM TEACHER (PYP) at ABA OMAN INTERNATIONAL SCHOOL, OMANGRADE FOUR CLASSROOM TEACHER (PYP) at ABA OMAN INTERNATIONAL SCHOOL, OMAN