Mohamed Al Asmi

• · Collaborated with cross-functional teams to develop and implement new standard operating procedures.
• · Led a team of 150+ employees, providing training and guidance to ensure consistent productivity and adherence to company policies.
• · Conducted regular performance evaluations, identifying areas for improvement and implementing targeted training programs resulting in a 10% increase in employee productivity.
• · Managing a daily average of 800+ guests in Snow Oman, providing high-standard customer service
• · Provide input to the head of Operations by way of establishing a general maintenance program that mitigates any break-down, ensures required PPM has been executed on time, and meets a set of maintenance KPIs to ensure Snow Oman operates to the highest possible standards.
• · Prepare a document to put out tenders for contractors
• · Manage the subcontracted companies that execute Snow Oman cleaning, maintenance, pest control and other related tasks to the role.
• · Calculating and comparing costs for required goods or services to achieve maximum value for money. • Ensure that all aspects of the business unit are supported by way of solid service level agreements and maintenance contracts, minimal downtime of any facilities
• · Create dedicated SOPs to support both operations and maintenance with respect to daily operating schedule and planning essential central services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal, and recycling.
• · Link into industry developments to propose/ implement new innovations to reduce operating costs
• · Track and maximize utility efficiencies, understanding all outputs and provide a system to monitor and ultimately reduce costs ( Facilities Management )
• · Ensuring the building meets health and safety requirements ( Facilities Management )
• · Control a yearly maintenance/ repair budget of approximately 1M OMR ( Facilities Managment )
• · Control a yearly cleaning budget of 1.4 M OMR ( Facilities Management)
• Control a yearly utility budget of 700k OMR ( Facilities Management )

· Ensure to identify, modify and implement structural and procedural changes in all the property of the group (Building, offices, camps) to increase operational excellence and efficiency

· Ensure and monitoring all the properties to meet the KPI by weekly reviewing around 12 offices 30 building 60 Camps across all the country with occupancy of more than 15k

· As an accomplished Operations Manager, I have demonstrated exceptional proficiency in effectively managing support services while ensuring utmost efficiency and accuracy. One of my key responsibilities has been overseeing leasing and contracts to guarantee their up-to-date status, thereby fostering seamless operations and mitigating any potential disruptions. Moreover, I have successfully implemented a comprehensive check-in and check-out system, skillfully handling a vast portfolio comprising over 45,000 bed spaces and more than 700 rooms.

· Through meticulous attention to detail and strategic planning, I have consistently maintained a high level of compliance with leasing and contract requirements, thereby minimizing risks and optimizing organizational performance. My astute understanding of the leasing process and contract management principles has enabled me to adeptly navigate complex negotiations and secure favorable terms for the organization.

· Additionally, my leadership in implementing a robust check-in and check-out system has significantly streamlined operations, leading to enhanced productivity and seamless tenant transitions. By leveraging innovative technologies and process improvements, I have effectively managed a large-scale housing portfolio, ensuring a seamless and efficient experience for residents.

· As an operations-oriented professional, I am committed to upholding the highest standards of quality, customer satisfaction, and regulatory compliance. My track record of success in overseeing extensive bed space and room inventories underscores my ability to handle large-scale operations with precision and poise.

· Create several key procedures regarding expense policy, rental policy and performance review the

· Establish forecasts and budget creation every financial year for more then 1.6M OMR, and Monthly monitoring with operation team to be in control within then budget ( Facilities Management )

· Plan, hire, oversee and manage the career planning staff

· Develop, implement and monitor schedules for the soft services of all the group properties (HK, Pest control, security Garud) ( Facilities Management )

· Ensure regional stores and inventory stock is correct and material consumption entries are up to date and accurate

· Plan and conduct inventory stock validation checks

· Implement effective control of food and catering services by leading the catering leads in establishing and achieving predetermined profit objectives and desires standard of quality food, service, cleanliness, merchandising and promotion.

Managed a team of 70 staff, including catering lead and a maintenance engineer, overseeing day-to-day operations within a large central camp (5,000+ bed spaces) and central kitchens feeding over 10,000 staff daily.

Provided leadership across various facilities, including central stores, a glass factory, steel fabrication, and logistics.

Established and implemented performance targets to drive staff motivation and company success.

Developed and delivered training programs to enhance the soft skills of staff members.

Planning, Coordination, and Problem-Solving:

Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services, demonstrating a proactive approach to facility management.

Successfully opened and closed facility locations, ensuring smooth transitions and adherence to operational strategies.

Monitored shift changes and implemented procedures to maximize business success, showcasing strong organizational skills.

Efficiency and Compliance:

Conducted regular inspections to ensure facility grounds, structures, systems, and equipment complied with safety and health regulations.

Increased operational efficiency through the development of improved filing systems for confidential client records and reports.

Maintained financial accuracy, highlighting a commitment to responsible resource management.

Communication and Stakeholder Management:

Managed complex situations involving government services, facility management, and administrative & logistics needs, demonstrating excellent communication and problem-solving skills.

Acted as a central point of contact and single point of accountability, ensuring clear communication and collaboration with stakeholders

Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets

• Analyzed financial reporting systems and project schedules to proactively

• Managed risk, investigated solutions and established project recovery plans • Provided ongoing cost and estimate analysis reporting and managed cost allocation

• Developed and followed baseline project plan and milestones for task completion • Planned, executed and controlled assigned projects, ensuring work performed complied with contractual requirements

• Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy

• Adjusted project plans to account for dynamic targets, staffing changes and operational specifications

• Met with the manager weekly to provide detailed project reports and milestone updates

• Led a team of engineers in providing design and engineering solutions to various clients and market sectors