Tally erp 72
Sujithra. PV
Operations Analyst
Muscat
Summary
Passionate to employ knowledge and abilities with the intention of securing a professional career with opportunities for challenges and career advancement in different sectors to learn and showcase a full fledged dedicated employee.
Overview
6
6
years of professional experience
19
19
years of post-secondary education
4
4
Certificates
6
6
Languages
Work History
Operations Assistant
Shifa hospital
Muscat
02.2022 - Current
- Assisting Chief operations Manager with planning of routine operations and special projects.
- Assisted with facility scheduling and customer service.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Completed daily logs for management review.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Managed and maintained file system covering expenses, reports, and support documentation
- Solved problems timely and effectively, ensuring customer satisfaction
- Managed day-to-day department operations with effective workflow coordination
Senior Insurance Operations Specialist
Al Hayat International Hospital
Muscat
01.2020 - 01.2022
- Responded to correspondence from insurance companies.
- Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.
- Compiled and maintained client records to monitor health insurance policies and premiums paid.
- Monitored customer feedback and identified areas of improvement.
- Collected premiums on or before effective date of coverage.
- Negotiated contracts and terms of sale with potential customers.
- Generated leads through cold-calling, networking and other outreach methods.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations
- Investigated and processed claims swiftly to keep customers satisfied
- Maintained confidentiality of patient finances, records, and health statuses
- Calculated adjustments, premiums and refunds
Payment Specialist
Australian Newzealand BANK
BANGALORE
08.2017 - 11.2019
- Processing inward and outward payments both repairing and verifying (fund in/out)
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Monitored accounts to verify compliance with payment terms and schedules.
- Processing Foreign currency payments
- Dealing with international payments
- Releasing of high value funds
- Drafting mails to in country
- Setting STP ideas
- Training for new hires
- Sending/receiving enquirers and confirmations.
- Processed debtor payments and updated accounts to reflect new balance
Education
Master of Arts - Finance
PSG College of Arts And Science
Coimbatore,TamilNadu 05.2015 - 04.2017
Bachelor of Arts - Finance
St Josephs Devagiri College,University of Calicut
Kozhikode,Kerala 05.2012 - 04.2015
High School Diploma -
Govt.Higher Secondary School
Kozhikode, Kerala 03.2010 - 03.2012
High School Till 10th Grade -
CHINMAYA VIDHYALAYA HIGHER SECONDARY SCHOOL
KOZHIKODE 06.1998 - 03.2010
Skills
Account Reconciliation
Process improvements
Payment posting
Strong client relations skills
Work flow planning
Business Development
Risk management
Contract Management
Health insurance industry knowledge
Insurance claims processing
Policy renewals
Claims reporting systems
Accomplishments
- PURSUING COMPANY SECRETARY, FINAL(Professional)
- INTERNSHIP :At Canle Valves Pvt Ltd, Coimbatore as Auditing Trainee
- Duration: 2 months
- Key Deliverables:
- Supervision of audit in different departments
- Accounting and related functions with preparing reports
- Purchase procedures and detail study of debenture holders
- Sales and client details
- Study of issuing share certificates
Software
SAP
Microsoft word,excel,ppt
Certification
Banking secrecy courses
Timeline
Operations Assistant
Shifa hospital
02.2022 - Current
Medical Terminology
01-2022
Basic Human Anatomy and Physiology
01-2022
Senior Insurance Operations Specialist
Al Hayat International Hospital
01.2020 - 01.2022
Banking secrecy courses
12-2017
Anti Money laundering for Banking Professionals
09-2017
Payment Specialist
Australian Newzealand BANK
08.2017 - 11.2019
Master of Arts - Finance
PSG College of Arts And Science
05.2015 - 04.2017
Bachelor of Arts - Finance
St Josephs Devagiri College,University of Calicut
05.2012 - 04.2015
High School Diploma -
Govt.Higher Secondary School
03.2010 - 03.2012
High School Till 10th Grade -
CHINMAYA VIDHYALAYA HIGHER SECONDARY SCHOOL
06.1998 - 03.2010