Tally erp 7.2
Sujithra. PV
Operations Analyst
Muscat
Summary
Passionate to employ knowledge and abilities with the intention of securing a professional career with opportunities for challenges and career advancement in different sectors to learn and showcase a full fledged dedicated employee.
Overview
6
6
years of professional experience
19
19
years of post-secondary education
4
4
Certificates
6
6
Languages
Work History
Operations Assistant
Shifa hospital
Muscat
2022.02 - Current
- Assisting Chief operations Manager with planning of routine operations and special projects.
- Assisted with facility scheduling and customer service.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Promptly addressed customer inquiries and complaints to foster swift resolution.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Managed and maintained file system covering expenses, reports, and support documentation.
- Completed daily logs for management review.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Managed and maintained file system covering expenses, reports, and support documentation
- Solved problems timely and effectively, ensuring customer satisfaction
- Managed day-to-day department operations with effective workflow coordination
Senior Insurance Operations Specialist
Al Hayat International Hospital
Muscat
2020.01 - 2022.01
- Responded to correspondence from insurance companies.
- Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.
- Compiled and maintained client records to monitor health insurance policies and premiums paid.
- Monitored customer feedback and identified areas of improvement.
- Collected premiums on or before effective date of coverage.
- Negotiated contracts and terms of sale with potential customers.
- Generated leads through cold-calling, networking and other outreach methods.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations
- Investigated and processed claims swiftly to keep customers satisfied
- Maintained confidentiality of patient finances, records, and health statuses
- Calculated adjustments, premiums and refunds
Payment Specialist
Australian Newzealand BANK
BANGALORE
2017.08 - 2019.11
- Processing inward and outward payments both repairing and verifying (fund in/out)
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Monitored accounts to verify compliance with payment terms and schedules.
- Processing Foreign currency payments
- Dealing with international payments
- Releasing of high value funds
- Drafting mails to in country
- Setting STP ideas
- Training for new hires
- Sending/receiving enquirers and confirmations.
- Processed debtor payments and updated accounts to reflect new balance
Education
Master of Arts - Finance
PSG College of Arts And Science
Coimbatore,TamilNadu 2015.05 - 2017.04
Bachelor of Arts - Finance
St Josephs Devagiri College,University of Calicut
Kozhikode,Kerala 2012.05 - 2015.04
High School Diploma -
Govt.Higher Secondary School
Kozhikode, Kerala 2010.03 - 2012.03
High School Till 10th Grade -
CHINMAYA VIDHYALAYA HIGHER SECONDARY SCHOOL
KOZHIKODE 1998.06 - 2010.03
Skills
Account Reconciliation
Accomplishments
- PURSUING COMPANY SECRETARY, FINAL(Professional)
- INTERNSHIP :At Canle Valves Pvt Ltd, Coimbatore as Auditing Trainee
- Duration: 2 months
- Key Deliverables:
- Supervision of audit in different departments
- Accounting and related functions with preparing reports
- Purchase procedures and detail study of debenture holders
- Sales and client details
- Study of issuing share certificates
Software
SAP
Microsoft word,excel,ppt
Certification
Banking secrecy courses
Timeline
Operations Assistant
Shifa hospital
2022.02 - Current
Medical Terminology
2022-01
Basic Human Anatomy and Physiology
2022-01
Senior Insurance Operations Specialist
Al Hayat International Hospital
2020.01 - 2022.01
Banking secrecy courses
2017-12
Anti Money laundering for Banking Professionals
2017-09
Payment Specialist
Australian Newzealand BANK
2017.08 - 2019.11
Master of Arts - Finance
PSG College of Arts And Science
2015.05 - 2017.04
Bachelor of Arts - Finance
St Josephs Devagiri College,University of Calicut
2012.05 - 2015.04
High School Diploma -
Govt.Higher Secondary School
2010.03 - 2012.03
High School Till 10th Grade -
CHINMAYA VIDHYALAYA HIGHER SECONDARY SCHOOL
1998.06 - 2010.03
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