Shamsa AlRiyami
Information System
Seeb
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Database Administrator with over one year of experience in CBO and System Analyst with over tow years and a half of experience in Ministry of Interior. Excellent reputation for resolving problems.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Database Administrator
Central Bank of Oman
Muscat
12.2021 - Current
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Conducted tests to identify issues and make necessary modifications.
- Set up and controlled user access levels across databases to protect important data.
- Supported projects enabling delivery efficiencies and technical resolution.
- Participated in situation management of incidents to support database operations.
- Troubleshot database issues to create and resolve trouble tickets.
Information Systems Analyst
Ministry of Interior
Muscat
01.2019 - 08.2021
- Planned system improvements to meet changing demands.
- Trained users and supported variety of problems with system.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Tested the new system requirement changed before starting the live version (UAT).
Computer Engineer
Gulf Business Machines Oman
Muscat
07.2015 - 07.2016
- Working as a help desk for GBM Oman employees.
- Dealing with vendors and customers in order to prepare a cost sheet for database infrastructure projects
- Administrate all the networking devices and services orders for the company's clients and suppliers.
- Member of testing and administrating team of Omantel Mobile Application and Website.
Education
Bachelor of Science - Information Systems
Sultan Qaboos University
Seeb, Musqat 09.2010 - 06.2015
Skills
System Analysis and designundefined
Certification
2017:
- IoT & IoE.
- Interviwe skills.
- IoT & IoE.
- Interviwe skills.
Accomplishments
2017: Publish and present a conference paper “Identifying Smart City Challenge: A
Literature Review” at 30th IBIMA Conference in Madrid, Spain.
http://ibima.org/accepted-paper/identifying-smart-cities-challenges-a-literature-review/
REFERENCES
Wadee Al-Lawati
Project Manager & Business Development Manager
Gulf Business Machines (GBM)
Muscat, Oman
Tel: + (968) 99205206
E-mail: wadee@gbmme.com
Timeline
Database Administrator
Central Bank of Oman
12.2021 - Current
Information Systems Analyst
Ministry of Interior
01.2019 - 08.2021
Computer Engineer
Gulf Business Machines Oman
07.2015 - 07.2016
Bachelor of Science - Information Systems
Sultan Qaboos University
09.2010 - 06.2015
2017:
- IoT & IoE.
- Interviwe skills.
- IoT & IoE.
- Interviwe skills.
2016:
- CCNA.
- Virtualization.
- Cloud computing.
- CCNA.
- Virtualization.
- Cloud computing.
2015:
- Government Sales.
- Network+ with a certification from CompTIA
- Communication Skills & Work Ethics.
- Ethical Hacking.
- Government Sales.
- Network+ with a certification from CompTIA
- Communication Skills & Work Ethics.
- Ethical Hacking.
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