OMAR MASHUHUR Thangal

* Developing and implementing sales strategies. Identifying target markets, setting sales goals, and creating plans to achieve those goals.
* Generating leads and acquiring new customers. Finding potential clients, pitching their company's services, and closing deals.
* Managing the sales pipeline. Tracking leads, managing proposals, and forecasting sales.
* Negotiating contracts and pricing
* Leading and motivating a sales team
* Providing coaching and mentorship.
* Building and maintaining strong relationships with clients
* Identifying opportunities for upselling and cross-selling
* Resolving client issues and complaints.
* Analyzing market trends and competitor activities
* Identifying new business opportunities
* Collaborating with other departments
* Preparing sales reports
* Analyzing sales data and identifying areas for improvement
* Attending industry events and conferences
* Ensuring compliance with company policies and procedures

• Developed a new system for generating sales leads which was implemented across the organization and resulted in 20% improvement in sales performance
• Deposited cash and checks to bank, and helped the manager maintain accurate records and time cards for payroll
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Achieved target sales quarterly, biannually and annually
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Managed revenue models, process flows, operations support, and customer engagement strategies.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.

• Served as point of contact for customer resolution, successfully deescalating 95% issues without management involvement
• Responded to customer feedback in professional and constructive way.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.

• Worked with offensive and defensive coaches to develop cohesive football program.
• Promoted stretching, mobility work, and proper form to help athletes safely build strength.
• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Instilled discipline and principles of good sportsmanship in players.
• Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
• Established strong team culture and values to promote teamwork, discipline and sportsmanship.
• Negotiated and resolved conflicts between players, parents and staff to restore order.
• Prepared athletes for special competitions and tournaments.

• Worked with offensive and defensive coaches to develop cohesive football program.
• Promoted stretching, mobility work, and proper form to help athletes safely build strength.
• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Instilled discipline and principles of good sportsmanship in players.
• Established strong team culture and values to promote teamwork, discipline and sportsmanship.
• Negotiated and resolved conflicts between players, parents and staff to restore order.
• Prepared athletes for special competitions and tournaments.

• Analyzed problems and worked with teams to develop solutions.
• Participated in workshops and presentations related to projects to gain knowledge.