Monis Ahmad
Salalah
Summary
Hardworking and passionat eroe job seeker with strong organizational skills eager to secure entry-level tvel tel tl t toperations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level store supervisor position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Store Supervisor
REDTAG
Salalah
03.2017 - Current
- Answered product questions and assisted customers in selection and checkout.
- Answered questions about store policies and addressed customer concerns.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Conducted inventory analysis to determine optimal stock levels.
- Organized shift meetings to communicate and resolve issues for night operations.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Implemented loss prevention by preventing losses due to theft or other types of shrinkage.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained newly hired sales team in upselling techniques.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Researched issues to obtain appropriate answers to customer inquiries.
- Submitted reports to senior management to aid in business decision-making and planning.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Education
Bachelor of Commerce - COMMERCE
MAHATMA GHANDHI COLLEGE
FATEHPUR (UTTAR PRADASH) INDIA 03.2012 - 03.2015
Skills
Employee management
Strategic selling
Marketing strategy
Planning and Coordination
Cultural Awareness
Teambuilding
Clerical Support
Flexible and Adaptable
Developing brand messaging
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 13 staff members.
Timeline
Store Supervisor
REDTAG
03.2017 - Current
Bachelor of Commerce - COMMERCE
MAHATMA GHANDHI COLLEGE
03.2012 - 03.2015