Results-focused HORECA & FMCG Retail Supervisor offering 17 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Establishing new business partnership with hotels, catering companies, restaurants, food service and managing key accounts in the retail industry.
Adding new brands and new items.
• Arranging deliveries schedules by routes.
Commercial strategy development