Highly skilled professional with extensive expertise in organisational awareness, assertiveness, and commercial awareness. Demonstrates exceptional risk assessment and proactive initiative in insurance processing. Adept at interpersonal communication, leadership competence, and decision making. Self-motivated with strong computer literacy and knowledge of road traffic laws. Excels in critical-thinking, cost calculation, time efficiency, and performance monitoring. Committed to safety consciousness, effective time-management, route planning expertise, and dispatch protocol familiarity.