Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Skills
Generic

Kuldeep Thakur

Al Jabal Al Akhdar

Summary

Energetic and motivating leader with proven ability to effectively learn new projects. Self-starter and strong independent worker. Excel at analyzing products and procedures to generate new idea to improve efficiency and production quality. Highly adaptable to ever changing circumstances. Key member in any team developing and executing strategic business plan. Committed Executive Housekeeper whose superior work and build a team of dedicated cleaning staff spans over 14 years in hospitality industry. Focused on enhancing overall guest experience by providing superior and timely room cleaning.

Overview

17
17
years of professional experience
54
54
years of post-secondary education

Work History

Executive Housekeeper

Anantara Al Jabal Al Akhdar
2022.01 - Current
  • Anantara Al Jabal Al Akhdar is a premium brand with 115 spacious villas and rooms, all-Inclusive resort in Jabal Akhdar
  • Oman
  • Operated by the popular Hospitality brand – Minor International is positioned as 3 core business Hospitality, Food and
  • Lifestyle.
  • Checking of bills from different vendors before it reaches EHK’s table
  • Responsible for snagging of rooms and public area
  • Worked as a team member in Housekeeping Department (rooms section)
  • Have worked on a housekeeping desk for 1 year and has extensive knowledge of Fidelio and Opera software
  • Knowledge of Par stocks.| Page

Acting Executive Housekeeper

Anantara Al Jabal Al Akhdar
2020.02 - 2021.12
  • Anantara Al Jabal Al Akhdar is a premium brand with 115 spacious villas and rooms, all-Inclusive resort in Jabal Akhdar
  • Oman
  • Operated by the popular Hospitality brand – Minor International is positioned as 3 core business Hospitality, Food and
  • Lifestyle.

Assistant Executive Housekeeper

Anantara Al Jabal Al Akhdar
2018.11 - 2020.01
  • Anantara Al Jabal Al Akhdar is a premium brand with 115 spacious villas and rooms, all-Inclusive resort in Jabal Akhdar
  • Oman
  • Operated by the popular Hospitality brand – Minor International is positioned as 3 core business Hospitality, Food and
  • Lifestyle.

Assistant Executive Housekeeper

Avani Barbarons Resort
2016.05 - 2018.10
  • Avani is a premium brand with 124 spacious rooms, all-Inclusive resort in Mahe Iceland Seychelles
  • Operated by the popular
  • Hospitality brand – Minor International is positioned as 3 core business Hospitality, Food and Lifestyle
  • ROLES & RESPONSBILITES:
  • Manage housekeeping and laundry operation to ensure quality standards are met while delivering guest experience that is unique and brings the brand life
  • Participating in the annual departmental operation budget and financial plan
  • Monitored and control expenses with a focus on increasing productivity
  • Ensure Housekeeping operates with the lowest possible cost structure while also delivering on the brand promise to the guest, proactively managing costs based on key performance indicators
  • Endorses all purchase request and invoices for Housekeeping related expenses
  • Create and maintain inventory level, managing cost per room for supplies and labor, managed day to day staffing requirement, plan and assign work, establish performance, and develop goal for team members
  • Educate and train all team member in compliances with hotel and local rules, policies and regulations relating to fire and hazard safety and security
  • Schedule routine inspection of all guest rooms, public area to ensure furnishings, rooms, equipment, linen, lobby, etc
  • Are clean and in good repair to meet guest satisfaction
  • Assist the recruitment and selection of all housekeeping employees, follow hotel guidelines when recruiting and use a competency-based approach to selecting employees
  • Knowledge of PMS and store requisition (Check SCM)
  • Responsible for horticulture and façade by maintaining beautification of the property
  • Responsible for the security of lost and found items throughout the hotel
  • In align with discard process
  • Handling all guest and internal customer complaints and inquires in a courteous and efficient manner, following through to make sure problems are resolved satisfactory.

Senior Supervisor

Constance Ephelia Resort Seychelles
2014.05 - 2016.04
  • Constance Ephelia Located at Port Launay Mahe Iceland Seychelles with 317 rooms and Villas is a five-star property owned by

Housekeeping Executive

Constance Hotel, The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
2012.05 - 2014.04
  • A DESTINATION SPA Rishikesh, Uttarakhand
  • Ananda, one of the best luxury wellness retreats in the world situated at the Himalayan foothills in Northern India
  • Located on a 100-acre Maharaja’s Palace
  • Estate.

Housekeeping Team Leader

Ananda in The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
2011.04 - 2012.04
  • A DESTINATION SPA Rishikesh, Uttarakhand
  • Ananda, one of the best luxury wellness retreats in the world situated at the Himalayan foothills in Northern India
  • Located on a 100-acre Maharaja’s Palace
  • Estate

Housekeeping Team Coordinator

Ananda in The Himalayas, ANANDA - IN THE HIMALAYAS
Rishikesh
2009.09 - 2011.03
  • A DESTINATION SPA Rishikesh, Uttarakhand
  • Ananda, one of the best luxury wellness retreats in the world situated at the Himalayan foothills in Northern India
  • Located on a 100-acre Maharaja’s Palace
  • Estate.

Housekeeping Associate

The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
2007.10 - 2009.03
  • A DESTINATION SPA Rishikesh, Uttarakhand
  • Ananda, one of the best luxury wellness retreats in the world situated at the Himalayan foothills in Northern India
  • Located on a 100-acre Maharaja’s Palace
  • Estate.

Front Office Associate

Asia The Dawn
Shimla
2007.04 - 2007.09
  • Hotel Asia the Dawn One of the best hotels situated in the heart of Shimla which is called Queen of Hills in India.

Housekeeping Associate

Country Inn and Suites
Jalandhar
2006.11 - 2007.03
  • Country Inn and Suites Set in a prime location of Jalandhar, operated by Carlson group puts everything the city has to offer
  • ROLES & RESPONSBILITES:
  • Coordinating with different vendors for uniform, guest room supplies, manpower etc
  • Coordinating with project team for follow ups and required changes
  • Departmental trainer, prepared training hours and fulfilling training records and send it to training Manager
  • Conducting separate classes for Supervisors and Executives
  • Conducting DCC every month in the department
  • Recruiting room attendants, Supervisors and Executive when required and casual staff from outsourced company with

Education

Certified departmental trainer in Avani Barbarons Resort Seychelles -

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PGDAOM Institute of Hotel Management
Kufri Shimla, PUSA, Delhi
2005.01 - 2006.04

B. A - undefined

Rajeev Ghandi College
2002.01 - 2005.04

12th - undefined

Govt. School HP Board

10th - undefined

School HP Board

Skills

    Staff Management

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Additional Information

  • ACHIEVEMENTS: , Minor Best Sustainability Award 2022 Featured in Housekeeping power list-2022. (https://www.hoteliermiddleeast.com/people/housekeeping- power-list-2022)

Timeline

Executive Housekeeper

Anantara Al Jabal Al Akhdar
2022.01 - Current

Acting Executive Housekeeper

Anantara Al Jabal Al Akhdar
2020.02 - 2021.12

Assistant Executive Housekeeper

Anantara Al Jabal Al Akhdar
2018.11 - 2020.01

Assistant Executive Housekeeper

Avani Barbarons Resort
2016.05 - 2018.10

Senior Supervisor

Constance Ephelia Resort Seychelles
2014.05 - 2016.04

Housekeeping Executive

Constance Hotel, The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
2012.05 - 2014.04

Housekeeping Team Leader

Ananda in The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
2011.04 - 2012.04

Housekeeping Team Coordinator

Ananda in The Himalayas, ANANDA - IN THE HIMALAYAS
2009.09 - 2011.03

Housekeeping Associate

The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
2007.10 - 2009.03

Front Office Associate

Asia The Dawn
2007.04 - 2007.09

Housekeeping Associate

Country Inn and Suites
2006.11 - 2007.03

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PGDAOM Institute of Hotel Management
2005.01 - 2006.04

B. A - undefined

Rajeev Ghandi College
2002.01 - 2005.04

Certified departmental trainer in Avani Barbarons Resort Seychelles -

12th - undefined

Govt. School HP Board

10th - undefined

School HP Board

Skills

    Staff Management

Kuldeep Thakur