Kuldeep Thakur
Al Jabal Al Akhdar
Summary
Energetic and motivating leader with proven ability to effectively learn new projects. Self-starter and strong independent worker. Excel at analyzing products and procedures to generate new idea to improve efficiency and production quality. Highly adaptable to ever changing circumstances. Key member in any team developing and executing strategic business plan. Committed Executive Housekeeper whose superior work and build a team of dedicated cleaning staff spans over 14 years in hospitality industry. Focused on enhancing overall guest experience by providing superior and timely room cleaning.
Overview
17
17
years of professional experience
54
54
years of post-secondary education
Work History
Executive Housekeeper
Anantara Al Jabal Al Akhdar
01.2022 - Current
- Anantara Al Jabal Al Akhdar is a premium brand with 115 spacious villas and rooms, all-Inclusive resort in Jabal Akhdar
- Oman
- Operated by the popular Hospitality brand – Minor International is positioned as 3 core business Hospitality, Food and
- Lifestyle.
- Checking of bills from different vendors before it reaches EHK’s table
- Responsible for snagging of rooms and public area
- Worked as a team member in Housekeeping Department (rooms section)
- Have worked on a housekeeping desk for 1 year and has extensive knowledge of Fidelio and Opera software
- Knowledge of Par stocks.| Page
Acting Executive Housekeeper
Anantara Al Jabal Al Akhdar
02.2020 - 12.2021
- Anantara Al Jabal Al Akhdar is a premium brand with 115 spacious villas and rooms, all-Inclusive resort in Jabal Akhdar
- Oman
- Operated by the popular Hospitality brand – Minor International is positioned as 3 core business Hospitality, Food and
- Lifestyle.
Assistant Executive Housekeeper
Anantara Al Jabal Al Akhdar
11.2018 - 01.2020
- Anantara Al Jabal Al Akhdar is a premium brand with 115 spacious villas and rooms, all-Inclusive resort in Jabal Akhdar
- Oman
- Operated by the popular Hospitality brand – Minor International is positioned as 3 core business Hospitality, Food and
- Lifestyle.
Assistant Executive Housekeeper
Avani Barbarons Resort
05.2016 - 10.2018
- Avani is a premium brand with 124 spacious rooms, all-Inclusive resort in Mahe Iceland Seychelles
- Operated by the popular
- Hospitality brand – Minor International is positioned as 3 core business Hospitality, Food and Lifestyle
- ROLES & RESPONSBILITES:
- Manage housekeeping and laundry operation to ensure quality standards are met while delivering guest experience that is unique and brings the brand life
- Participating in the annual departmental operation budget and financial plan
- Monitored and control expenses with a focus on increasing productivity
- Ensure Housekeeping operates with the lowest possible cost structure while also delivering on the brand promise to the guest, proactively managing costs based on key performance indicators
- Endorses all purchase request and invoices for Housekeeping related expenses
- Create and maintain inventory level, managing cost per room for supplies and labor, managed day to day staffing requirement, plan and assign work, establish performance, and develop goal for team members
- Educate and train all team member in compliances with hotel and local rules, policies and regulations relating to fire and hazard safety and security
- Schedule routine inspection of all guest rooms, public area to ensure furnishings, rooms, equipment, linen, lobby, etc
- Are clean and in good repair to meet guest satisfaction
- Assist the recruitment and selection of all housekeeping employees, follow hotel guidelines when recruiting and use a competency-based approach to selecting employees
- Knowledge of PMS and store requisition (Check SCM)
- Responsible for horticulture and façade by maintaining beautification of the property
- Responsible for the security of lost and found items throughout the hotel
- In align with discard process
- Handling all guest and internal customer complaints and inquires in a courteous and efficient manner, following through to make sure problems are resolved satisfactory.
Senior Supervisor
Constance Ephelia Resort Seychelles
05.2014 - 04.2016
- Constance Ephelia Located at Port Launay Mahe Iceland Seychelles with 317 rooms and Villas is a five-star property owned by
Housekeeping Executive
Constance Hotel, The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
05.2012 - 04.2014
- A DESTINATION SPA Rishikesh, Uttarakhand
- Ananda, one of the best luxury wellness retreats in the world situated at the Himalayan foothills in Northern India
- Located on a 100-acre Maharaja’s Palace
- Estate.
Housekeeping Team Leader
Ananda in The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
04.2011 - 04.2012
- A DESTINATION SPA Rishikesh, Uttarakhand
- Ananda, one of the best luxury wellness retreats in the world situated at the Himalayan foothills in Northern India
- Located on a 100-acre Maharaja’s Palace
- Estate
Housekeeping Team Coordinator
Ananda in The Himalayas, ANANDA - IN THE HIMALAYAS
Rishikesh
09.2009 - 03.2011
- A DESTINATION SPA Rishikesh, Uttarakhand
- Ananda, one of the best luxury wellness retreats in the world situated at the Himalayan foothills in Northern India
- Located on a 100-acre Maharaja’s Palace
- Estate.
Housekeeping Associate
The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
10.2007 - 03.2009
- A DESTINATION SPA Rishikesh, Uttarakhand
- Ananda, one of the best luxury wellness retreats in the world situated at the Himalayan foothills in Northern India
- Located on a 100-acre Maharaja’s Palace
- Estate.
Front Office Associate
Asia The Dawn
Shimla
04.2007 - 09.2007
- Hotel Asia the Dawn One of the best hotels situated in the heart of Shimla which is called Queen of Hills in India.
Housekeeping Associate
Country Inn and Suites
Jalandhar
11.2006 - 03.2007
- Country Inn and Suites Set in a prime location of Jalandhar, operated by Carlson group puts everything the city has to offer
- ROLES & RESPONSBILITES:
- Coordinating with different vendors for uniform, guest room supplies, manpower etc
- Coordinating with project team for follow ups and required changes
- Departmental trainer, prepared training hours and fulfilling training records and send it to training Manager
- Conducting separate classes for Supervisors and Executives
- Conducting DCC every month in the department
- Recruiting room attendants, Supervisors and Executive when required and casual staff from outsourced company with
Education
Certified departmental trainer in Avani Barbarons Resort Seychelles -
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PGDAOM Institute of Hotel
Management
Kufri Shimla, PUSA, Delhi 01.2005 - 04.2006
B. A - undefined
Rajeev Ghandi College
01.2002 - 04.2005
12th - undefined
Govt. School HP Board
10th - undefined
School HP Board
Skills
Staff Management
Additional Information
- ACHIEVEMENTS: , Minor Best Sustainability Award 2022 Featured in Housekeeping power list-2022. (https://www.hoteliermiddleeast.com/people/housekeeping- power-list-2022)
Timeline
Executive Housekeeper
Anantara Al Jabal Al Akhdar
01.2022 - Current
Acting Executive Housekeeper
Anantara Al Jabal Al Akhdar
02.2020 - 12.2021
Assistant Executive Housekeeper
Anantara Al Jabal Al Akhdar
11.2018 - 01.2020
Assistant Executive Housekeeper
Avani Barbarons Resort
05.2016 - 10.2018
Senior Supervisor
Constance Ephelia Resort Seychelles
05.2014 - 04.2016
Housekeeping Executive
Constance Hotel, The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
05.2012 - 04.2014
Housekeeping Team Leader
Ananda in The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
04.2011 - 04.2012
Housekeeping Team Coordinator
Ananda in The Himalayas, ANANDA - IN THE HIMALAYAS
09.2009 - 03.2011
Housekeeping Associate
The Himalayas Rishikesh, ANANDA - IN THE HIMALAYAS
10.2007 - 03.2009
Front Office Associate
Asia The Dawn
04.2007 - 09.2007
Housekeeping Associate
Country Inn and Suites
11.2006 - 03.2007
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PGDAOM Institute of Hotel
Management
01.2005 - 04.2006
B. A - undefined
Rajeev Ghandi College
01.2002 - 04.2005
Certified departmental trainer in Avani Barbarons Resort Seychelles -
12th - undefined
Govt. School HP Board
10th - undefined
School HP Board
Skills
Staff Management
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