Tarchoun Salma
Summary
Professional and enthusiastic hostess with several years of experience in two hotels and restaurant . Great presentation and positive team member. Detail-orientated with strongs time management skills and ability to learn new tasks quikly.
Overview
8
8
years of professional experience
Work History
Manager Coordinator
Anantara Al Jabal Al Akhdar Resort Oman
02.2024 - Current
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Providing a point of contact for customer feedback and helping to resolve any customer issues
- Making menu recommendations, answering questions and sharing additional information with guests
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Hostess
Msc Cruise
12.2022 - 05.2023
- Hostes
- Check that customers are satisfied with their meal
- Greet and escort customers to their tables
- Prepare the bill for tables when requested
- Cash up bills and ensure that the correct amount has been paid
- Administer change to tables if needed
Receptionist
Hotel Sousse Palace
05.2019 - 05.2022
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Guest Service Representative
Sfax Palace Hotel
01.2017 - 03.2019
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Collaborated with front-of-house and housekeeping departments to facilitate smooth hotel operations.
Education
2016
Bachelor's degree - Management
Ouled chamekh school
2014
Skills
- Teamwork
- Communication skills
- High energy level
Languages
Additional Information
- Interests : Travel Sports Music Learn new languages
Timeline
Manager Coordinator
Anantara Al Jabal Al Akhdar Resort Oman
02.2024 - Current
Hostess
Msc Cruise
12.2022 - 05.2023
Receptionist
Hotel Sousse Palace
05.2019 - 05.2022
Guest Service Representative
Sfax Palace Hotel
01.2017 - 03.2019
Bachelor's degree - Management
Ouled chamekh school
Similar Profiles
Kamleshwar NathKamleshwar Nath
Waiter at ANANTARA AL JABAL AL AKHDAR RESORTWaiter at ANANTARA AL JABAL AL AKHDAR RESORT
Kuldeep ThakurKuldeep Thakur
Executive Housekeeper at Anantara Al Jabal Al AkhdarExecutive Housekeeper at Anantara Al Jabal Al Akhdar
Eaindra Soe MyintEaindra Soe Myint
F & B Assistant at Hotel Indigo, Al Jabal AkhdarF & B Assistant at Hotel Indigo, Al Jabal Akhdar
Carolina CubillosCarolina Cubillos
Manager Coordinator at NaibuManager Coordinator at Naibu
Milagros SanchezMilagros Sanchez
Resource Coordinator/Case Manager Coordinator at Resources for Human Development, RHDResource Coordinator/Case Manager Coordinator at Resources for Human Development, RHD