Abdul Jaleel Samurdeen
Summary
Operations Manager with over 12+ years of experience in waste management, transport coordination, and heavy equipment operations across Qatar, Oman, and Saudi Arabia. Proven expertise in team leadership, fleet and logistics management, client coordination, and operational planning in Oil & Gas and municipal waste management projects. Strong ability to improve operational efficiency, manage large teams, and maintain high safety and service standards. Seeking a challenging position to contribute to organizational growth while enhancing professional expertise.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Operations Manager
Auto Xpert Trading and Services
Ras Laffan Industrial City
01.2025 - Current
- Managing supply of heavy equipment and trucks for Oil & Gas projects
- Managed sales forecasts and budgets, providing accurate financial reporting to senior management.
- Facilitated cross-functional team meetings to ensure alignment on sales goals and strategies.
- Monitored sales performance metrics, identifying areas for improvement and implementing corrective actions.
- Oversaw the integration of new sales technologies, enhancing operational effectiveness.
- Coordinating TMA vehicle operations and logistics support
- Handling client coordination and project scheduling
- Ensuring smooth operational workflow and compliance with safety standards
- Key Clients: Gulf Asia, Gulfar, Dopet, Qcon, Inco, CCC, Gulf Falcon, Electro Constructions
- Established clear sales KPIs and monitored team performance against these benchmarks.
- Analysed performance data to identify trends, making strategic decisions to boost operational success.
- Implemented sales promotions and incentives to drive revenue and meet targets.
- Developed and maintained relationships with key clients, fostering long-term business partnerships.
Area Operations Manager
Al Ramooz National Veolia LLC
North Sharqiya, Sultanat of Oman
06.2019 - 06.2024
- Managed municipality solid waste collection and disposal operations
- Supervised field teams and transport coordination
- Maintained operational efficiency and client service quality
- Ensured compliance with environmental and safety regulations
- Key Client: Be’ah (Oman Environmental Services Holding Company)
- Monitored customer feedback, implementing changes to improve service quality.
- Enhanced customer satisfaction through the implementation of effective complaint resolution strategies.
- Managed budgets and forecasted financial performance, achieving targets through rigorous cost control.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Developed and executed training programmes, enhancing staff skills and boosting productivity.
- Directed staff recruitment and training, building a highly skilled and motivated operations team.
- Streamlined logistics and supply chain management, enhancing delivery times and customer satisfaction.
- Implemented strategic initiatives to enhance operational efficiency and reduce costs.
- Liaised with senior management, providing insightful reports and recommendations.
- Oversaw quality control processes, maintaining high standards for all products and services.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
Transport Coordinator / Operations Supervisor
Dulsco Qatar
Industrial Area
12.2017 - 05.2019
- Coordinated hazardous and non-hazardous waste transport operations
- Managed sewage water collection and disposal services
- Supervised city cleaning operations (Road sweeping - manual & mechanical, Litter picking, Rain water collection & waste disposal)
- Handled logistics for multiple SME projects
- Key Clients: Qatar Foundation, Suez, QDS-BG, Manateq Qatar
Operations Planner
Averda Environmental Services
03.2014 - 08.2017
- Planned solid waste collection and recycling operations
- Coordinated sewage and medical waste transport operations
- Managed client communication and operational scheduling
- Key Clients: Ezdan, UDC, UCC, QAFCO, QAFAC, North Oil, RasGas, QatarGas, Ashghal, W Doha, City Centre
Dispatcher / Operations Supervisor
Averda Environmental Services
07.2010 - 03.2014
- Supervised waste collection and disposal operations
- Managed dispatch and fleet coordination
- Ensured operational compliance and service quality
Supervisor
I-Man Co Group
Dammam
02.2006 - 02.2009
- Al-Qatif Streetlight Maintenance Project Under Dammam Municipality
Education
GCE Advanced Level - Commerce & Finance
GCE Ordinary Level -
Diploma - Computer Studies
Diploma - English Language
Skills
- Operations & Fleet Management
- Cross-functional collaboration
- Performance analysis
- Customer relationship management
- Budget management
- Compliance oversight
- Team leadership
- Problem solving
- Waste Management & Logistics Coordination
- Team Leadership & Supervision
- Client Relationship Management
- HSE Compliance & Risk Management
- Communication & Negotiation Skills
- Planning & Scheduling
- IT and Reporting Skills
- Problem Solving & Decision Making
Certification
- Basic First Aid & CPR
- Transport of Dangerous Goods by Sea (Awareness)
- HSE Management Awareness
- Consolidated Permit to Work (CPW – Qatar Petroleum)
- Risk Assessment
- Defensive Driving
Languages
English
Tamil
Arabic
Hindi
Malayalam
Custom Section
1981-07-18
Timeline
Sales Operations Manager
Auto Xpert Trading and Services
01.2025 - Current
Area Operations Manager
Al Ramooz National Veolia LLC
06.2019 - 06.2024
Transport Coordinator / Operations Supervisor
Dulsco Qatar
12.2017 - 05.2019
Operations Planner
Averda Environmental Services
03.2014 - 08.2017
Dispatcher / Operations Supervisor
Averda Environmental Services
07.2010 - 03.2014
Supervisor
I-Man Co Group
02.2006 - 02.2009