Summary
Overview
Work history
Education
Skills
Systems & Tools
International Research Experience
Timeline
Generic
Zahra Al Lawati

Zahra Al Lawati

Muscat,Oman

Summary

Strategic HR Leader | Oil & Gas HR | Workforce Planning | Organizational Design | HR Analytics | Omanization

Strategic HR leader with 12+ years of experience across oil & gas services and telecommunications, combining HR business partnering, workforce planning, employee relations, Oman labor law compliance, and organizational effectiveness. Proven record supporting complex operations, large-scale project mobilization, Omanization, and leadership advisory in matrix and project-based environments.

Recognized for a data-driven and AI-ready HR approach, using analytics, systems thinking, and structured people operating frameworks to strengthen workforce readiness, governance, process efficiency, employee engagement, and business performance.

Overview

12
12
years of professional experience
15
15
years of post-secondary education

Work history

HR Strategy & People Systems Consultant

Independent Assessment Services
Muscat, Oman
2025.09 - Current
  • Providing independent HR advisory support in workforce planning, organizational design, HR governance, career architecture, and scalable HR operations.
  • Developing PeopleOS, AI-enabled HR operations framework focused on workforce planning, onboarding, role clarity, performance cadence, people dashboards, and leadership-ready insights.
  • Strengthening capability in HR analytics, generative AI, and AI-enabled HR operations through applied learning and professional development, including Google AI Essentials and Microsoft Career Essentials in Generative AI.

HR Manager

Weatherford Oil Tool Middle East
Muscat , Oman
2021.08 - 2025.05
  • Led HR operations for up to 400 employees, partnering with country and regional leadership on workforce planning, productivity improvement, organizational restructuring, and business transformation priorities.
  • Supported large-scale oil & gas operations by aligning talent acquisition, mobilization, onboarding, employee relations, and HR governance with project delivery requirements.
  • Managed complex employee relations matters, investigations, grievances, disciplinary actions, and leadership coaching in alignment with global ER frameworks and Oman labor requirements.
  • Partnered with HR Centers of Excellence on total rewards, workforce planning, compensation governance, payroll controls, and employee lifecycle processes.
  • Strengthened employer branding and EVP through talent attraction, national platforms, career fairs, DEI initiatives, and leadership visibility in Oman.

Selected Achievements

  • Recruited and mobilized critical workforce for PDO’s 4.5-year Integrated Services Project covering approximately 837 wells, enabling timely project readiness and strengthening client confidence.
  • Supported onboarding and mobilization processes that contributed to 90%+ onboarding satisfaction and smoother integration of project teams.
  • Identified and corrected a workforce/job-code classification issue preventing an estimated USD 90,000 bonus exposure, improving HR data controls and payroll accuracy.
  • Supported redeployment of 13 Directional Services employees, retaining operational capability and reducing unnecessary workforce disruption.
  • Led Collective Bargaining Agreement (CBA) discussions with the Weatherford Trade Union, strengthening labor relations and organizational alignment.
  • Secured SPF penalty exemption representing 13.5% of contributions, delivering significant cost avoidance and governance value.
  • Standardized HR processes across the MENA region and integrated them into Oracle, improving operational efficiency, consistency, and data accuracy.
  • Customized Oman offer letter automation through iCIMS, improving recruitment documentation accuracy and process efficiency.
  • Appointed Oman Lead for Women of Weatherford (WOW), leading DEI initiatives and representing Weatherford at national platforms including Oman Sustainability Week and industry forums.

Head of HR and Admin

Al Baraka Oilfield Services SAOC
Muscat , Oman
2018.02 - 2021.07
  • Led end-to-end HR and administration for 800+ employees across recruitment, payroll, compliance, employee relations, performance management, and workplace governance.
  • Designed and implemented HR process improvements, performance management practices, compensation structure changes, and policy governance to support organizational growth.
  • Promoted to Head of HR and Admin within one year based on performance, leadership impact, and ability to stabilize HR operations.
  • Rolled out SAP HR module across the organization, improving HR process visibility, system discipline, and reporting efficiency.
  • Led HR manual revamp and compensation structure redesign to strengthen consistency, compliance, and internal equity.

HR and Admin Manager

Al Jassar LLC - Telecom Division
Muscat , Oman
2017.02 - 2018.01
  • Developed HR strategies aligned with business objectives across multiple divisions, supervising HR staff and streamlining administrative systems and processes.
  • Developed HR/Admin manual and employee handbook, improving policy clarity, governance, and employee lifecycle consistency.
  • Increased Omanization from 20% to 32% through targeted local hiring and workforce planning.

HR Manager

Nasma Telecommunications LLC
Muscat, Oman
2014.01 - 2017.01
  • Managed full HR operations for up to 100 employees, including recruitment, employee relations, HR policy implementation, performance support, and compliance.
  • Led ERP system implementation for HR processes and updated employee handbook in alignment with Oman Labor Law.

Education

MSc - International HR Management

Majan College
Muscat, Oman
2018.09 - 2020.06

HR Certification Program - Human Resources Development

OPAL
Muscat, Oman
2001.04 - 2015.01

BSc - Chemistry

Sultan Qaboos University
Muscat, Oman
/2001 - 2005.01

Career Essentials in Generative AI - Microsoft -

LinkedIn Learning (In Progress)

People Analytics - Josh Bersin -

LinkedIn Learning

Skills

  • Strategic HR Business Partnering
  • Oil & Gas HR Operations
  • Workforce Planning & Talent Mobilization
  • Employee Relations & Oman Labor Law Compliance
  • Organizational Design & Capability Building
  • HR Analytics & Data-Driven Decision-Making
  • AI-Enabled HR Operations & People Systems
  • Omanization & Local Talent Development
  • Talent Acquisition & Employer Branding
  • Performance Management & Leadership Coaching
  • Compensation, Benefits & HR Governance
  • Change Management & Employee Engagement

Systems & Tools

  • Oracle HRIS / HRMS
  • SAP HR Module
  • iCIMS
  • ERP-based HR workflows
  • HR dashboards & people analytics tools
  • AI-enabled HR workflow design
  • Microsoft Office Suite

International Research Experience

  • Research Assistant - Vascular, St. Michael’s Hospital, University of Toronto, Canada (2012 - 2013)
  • Genetics & Genome Biology Labs, Hospital for Sick Children, University of Toronto, Canada (2008 - 2009)

Timeline

HR Strategy & People Systems Consultant

Independent Assessment Services
2025.09 - Current

HR Manager

Weatherford Oil Tool Middle East
2021.08 - 2025.05

MSc - International HR Management

Majan College
2018.09 - 2020.06

Head of HR and Admin

Al Baraka Oilfield Services SAOC
2018.02 - 2021.07

HR and Admin Manager

Al Jassar LLC - Telecom Division
2017.02 - 2018.01

HR Manager

Nasma Telecommunications LLC
2014.01 - 2017.01

HR Certification Program - Human Resources Development

OPAL
2001.04 - 2015.01

BSc - Chemistry

Sultan Qaboos University
/2001 - 2005.01

Career Essentials in Generative AI - Microsoft -

LinkedIn Learning (In Progress)

People Analytics - Josh Bersin -

LinkedIn Learning
Zahra Al Lawati