Summary
Overview
Work History
Education
Skills
Age
Placeofbirth
Maritalstatus
Referencesavailable
Emailaddresses
Personal Information
Training
Timeline
Generic

Yousuf Ayoub Al-Balushi

Muscat

Summary

Dependable and self-motivated professional with 10+ years of experience in retail sales and customer service. Seeking a chanse in your company role to apply proven leadership, process optimization, and customer relationship skills. Strong sales and merchandising expertise with a dedication to delivering exceptional service and building lasting customer relationships.

Overview

17
17
years of professional experience

Work History

Senior Associate -branch head assistance

Unimoni Exchange
09.2016 - Current
  • Ensure the smooth functioning of the branch and extend excellent service to the customers
  • Provide leadership, training and supervision for the branch and staff
  • Manage staff by preparing work schedules and assigning specific duties
  • Ensure OUAEEC HR policies are followed
  • Plan, forecast, report on sales costs and business performance
  • Review financial statements, sales and activity reports and other performance data to measure productivity and goal achievement
  • Manage cash, foreign currencies and systems in accordance with company procedures and policies at all times
  • Manage costs and overheads, and all factors affecting the profitable operation of the branch.

Head Cashier and administrator

Matalan- Middle East- Markaz AL Bahja
02.2012 - 09.2016
  • To be well versed in the operational functions of the store in order to support the supervisor and manager in their task of delivering a high level of customer service and maximizing sales
  • Responsible for proper visualization and implementation of store section display as per company guidelines, reporting to supervisor all department issues that needed possible improvement and action, monitoring and ensuring that all stocks are out for display, and conducting daily store check list routine.

Sales Associate and Head Cahier

H&M-Store – Al Shaya International Co. L.L.C -Qurum City Center – Qurum
10.2008 - 02.2012
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sales Associate

Splash, Centre point, Landmark-Oman
09.2007 - 09.2008
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Hassen Bin Hashim School
Muscat, Oman
06.2005

Skills

  • Team Leadership
  • Performance monitoring
  • Training and mentoring
  • Inventory Control
  • Team Supervision
  • Money Handling
  • Attention to Detail
  • Time Management

Age

37 yrs old

Placeofbirth

Muscat

Maritalstatus

Married

Referencesavailable

True

Emailaddresses

yous83hm@hotmail.com

Personal Information

  • Date of Birth: 01/02/83
  • Nationality: Omani

Training

  • Customer Service
  • Team building
  • Cashier Training
  • WOW Service
  • Computer & Other skills

Timeline

Senior Associate -branch head assistance

Unimoni Exchange
09.2016 - Current

Head Cashier and administrator

Matalan- Middle East- Markaz AL Bahja
02.2012 - 09.2016

Sales Associate and Head Cahier

H&M-Store – Al Shaya International Co. L.L.C -Qurum City Center – Qurum
10.2008 - 02.2012

Sales Associate

Splash, Centre point, Landmark-Oman
09.2007 - 09.2008

High School Diploma -

Hassen Bin Hashim School

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Yousuf Ayoub Al-Balushi