Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Yousuf Al Junaibi

Duqm

Summary

Administrator with over than 10 years of successful experience in Support Services and Customer Services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offers strong interpersonal and task prioritization skills.

Overview

13
13
years of professional experience
15
15
years of post-secondary education
7
7
Certifications

Work History

Support Services Officer

OQ SAOC
Muscat
07.2023 - Current

Facility & Welfare Management:

  • Supervising the needs of the employees business administration, facilities, reception, stationery, and pantry and ensures company policies, procedures are followed.
  • Plan and manage site facility activities related to the maintenance of company property, landscape, vehicles and other premises to ensure a functional and safe work environment.
  • Supervising the maintenance and repair of office equipment, furniture, vehicles etc, in order to ensure that all equipment is in optimal functioning order and meets with relevant HSSE requirements.
  • Schedules meetings, prepares agendas, makes arrangements for meeting facilities and notifies participants of schedule changes.
  • Coordinate procurement actions by submitting report about service provider contracts for the Management and raising it to procurement if approved.
  • Ensure that all employee inquiries and issues are effectively handled in a timely manner.
  • Create PO on time for vehicles and Fuel services.
  • On time SES creation.
  • Following with finance for on time payment release.


Support Travel Team:

  • Book Flights for Employees
  • Book Accommodation for Employees
  • Payment Process through SAP System for both Flight and Accommodation
  • Resolved problems, improved operations and provided exceptional service.

Payment Process through SAP System:

• Create PO on time for vehicles and Fuel services.

• On time SES creation.

• Following with finance for on time payment release.

Support Services Officer

OQ Alternative Energy LLC
Muscat
11.2022 - 07.2023
  • Monitored employee and customer interactions to assess quality of service.
  • Prepared employee schedules for maximum coverage during key hours.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Supervising the needs of the employees business administration, facilities, reception, stationery, and pantry and ensures company policies, procedures are followed.
  • Plan and manage site facility activities related to the maintenance of company property, landscape, vehicles and other premises to ensure a functional and safe work environment.
  • Supervising the maintenance and repair of office equipment, furniture, vehicles etc.
  • Coordinate procurement actions by submitting report about service provider contracts for the Management and raising it to procurement if approved.
  • Ensure that all employee inquiries and issues are effectively handled in a timely manner.

Senior Officer Fleet Management

OQ
Muscat
08.2020 - 11.2022
  • Monitoring of fleet management services: Monthly vehicle inspection as per plan
  • Vehicle movement monitor through IVMS
  • On time vehicle renewal
  • Payment Process through SAP System: Create PO on time for vehicles and Fuel services
  • On time SES creation
  • Following with finance for on time payment release
  • Monthly Report Generation: Fleet management Satisfaction report
  • IVMS Report in term of miss use vehicles (Weekend & after working time)
  • Vehicle utilization report
  • Vehicle Optimization: Evaluate current scenario and utilization
  • Provide solution to optimize current vehicle for better utilization
  • Vehicle optimization
  • Support Travel Team: Book Flights for Regional Areas Employees- through PDO Flight Book Accommodation for Regional Areas Employees-through internal Booking vendor Payment Process through SAP System for both Flight and Accommodation Bookings
  • Created plans and communicated deadlines to ensure projects were completed on time
  • Used Microsoft Word and other software tools to create documents and other communications
  • Resolved problems, improved operations and provided exceptional service
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Drove operational improvements which resulted in savings and improved profit margins
  • Used coordination and planning skills to achieve results according to schedule.

Administrative Officer

OQ8 (Duqm Refinery)
Duqm
05.2019 - 08.2020
  • Vehicle Fleet Tracking: Vehicle acquisition
  • Driving license scanning and archiving
  • Fuel Management
  • Vehicle Maintenance and Repairs
  • Meeting Company compliance requirements
  • Supervising the needs of the employees business administration, facilities, reception, stationery, and pantry and ensures company policies, procedures are followed
  • Plan and manage site facility activities related to the maintenance of company property, landscape, vehicles and other premises to ensure a functional and safe work environment
  • Supervising the maintenance and repair of office equipment, furniture, vehicles etc, in order to ensure that all equipment is in optimal functioning order and meets with relevant HSSE requirements
  • Schedules meetings, prepares agendas, makes arrangements for meeting facilities and notifies participants of schedule changes; prepares materials to be used in presentations or training conducted by the staff
  • Coordinate procurement actions by submitting report about service provider contracts for the Management and raising it to procurement if approved
  • Ensure that all employee inquiries and issues are effectively handled in a timely manner
  • Assist Fleet or Facilities Team when ever required.

Support Services Manager

Boskalis Westminster Company (Oman)
Duqm
09.2017 - 05.2019
  • 3rd Party Coordinator
  • Accommodation Booking
  • Journey Manager
  • Support Services: Flight Booking
  • Drivers Coordinating
  • Access and Permissions
  • Assist colleagues whenever necessary
  • Handle large amounts of paperwork and data
  • Work within busy office environment, and support office teams in order to ensure smooth running of day-to-day activities
  • Communicate clearly with work colleagues using emails etc
  • Handle petty cash, floats and expenses
  • Continually meet and exceed operational and administrative expectations of employers
  • Provide accurate administration of all paperwork generated at Office level
  • Quickly learn about new in-house database systems
  • Find and obtain information and documents quickly.

Field Administrator

Occidental Mukhaizna LLC
Mukhaizna
07.2011 - 06.2016
  • Flight Booking
  • Accommodation Booking
  • Drivers Coordinator
  • 3rd Party Coordinator
  • Access and Permissions Coordinator
  • Internal Mail Coordinator
  • Journey Manager
  • Catering Supervisor
  • Support Services: Effectively delegate tasks to team members, organize and complete job task scheduling for team members
  • Maintain work and quality control measures
  • Conduct regular meetings with team to determine any problem areas and seek suggestions from team
  • Report and provide feedback monthly and when required to Operations
  • Ensure that all work performed is of suitable and acceptable quality
  • Work with sub-contractors and their staff
  • Liaise and collaborate with internal and external employees on development plans.

Crew Leader

Ministry Of National Economy
Duqm
10.2010 - 12.2010
  • Supervised crew of Five employees in general maintenance and asphalt patching
  • Trained employees in time management and proper ways to complete job duties
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work
  • Monitored overall team and individual employee performance and compiled data into project reports for supervisor
  • Created and followed detailed maintenance schedules and databases with Population, Housing, Establishments and other data
  • Monitored team members to verify work quality and address concerns
  • Track stocks of office supplies and place orders when necessary
  • Submit timely reports and prepare presentations/proposals as assigned
  • Manage agendas and appointments etc
  • For upper management
  • Assist colleagues whenever necessary.

Education

High School Diploma -

Adam School
09.1994 - 06.2006

Higher Diploma in English Language - undefined

Dhofar University
01.2007 - 07.2010

Skills

Computer use & Handling Internetundefined

Certification

Business and Report Writing Course

Timeline

Support Services Officer

OQ SAOC
07.2023 - Current

Support Services Officer

OQ Alternative Energy LLC
11.2022 - 07.2023

Senior Officer Fleet Management

OQ
08.2020 - 11.2022

Administrative Officer

OQ8 (Duqm Refinery)
05.2019 - 08.2020

Support Services Manager

Boskalis Westminster Company (Oman)
09.2017 - 05.2019

Field Administrator

Occidental Mukhaizna LLC
07.2011 - 06.2016

Crew Leader

Ministry Of National Economy
10.2010 - 12.2010

Higher Diploma in English Language - undefined

Dhofar University
01.2007 - 07.2010

High School Diploma -

Adam School
09.1994 - 06.2006
Yousuf Al Junaibi