Yehya AbouZahr
Restaurant Operations & Training Manager
Doha,Qatar
Summary
With Experience spanning two continents over twenty decades, built a career within the hospitality Industry commenced twenty years ago. After embarking on global path crossing the Middle East and United States of America, have settled as a training and operation manager of international brands in the GCC settled since 2017. With a profound passion for continuously finding ways to innovate, impact has been transformational as was successfully steered food and beverage operation to achieve shot and long terms objectives . With a keen focus in driving revenue and managing cost, reinvigorated the reputation of the property for quality and consistency . Significantly, wide experience and credentials has influenced to contend with many environmental uncertainties owning cultural insights, analytic skills, and ability to adapt or to improvise according to constant challenges.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work History
Restaurant Operation & Training Manager
OLAYAN FOOD DIVISION
Muscat, Oman
01.2017 - 12.2021
- Attained reward from headquarter INSPIRED BRAND OVER IN OH, USA : "BUFFALO WILD WINGS, STAY STRONG , HIGHEST SALES , MAINTAINED AFTER NRO, OMAN MUSCAT CITY CENTRE # 5026,122.7%, 2018 BUSINESS CONFERENCE WASHINGTON, D.C".
- Maximize Financial Performance and operations budget
- Reviews financial statements, sales and activity reports
- Strive for success of all contents of company’s program (P&L, Revenues, Cost, marketing strategy).
- Performing required monthly Quality and International system in Place.
- Execute semi-yearly Menu Engineering
Senior Restaurant Manager
The Cheese Cake Factory
Beirut, Lebanon
05.2014 - 12.2016
- Maximize sales and generate profit. Average daily sales 20,000 US DOLLARS ; Generated profit from food and beverage sales 15%.
- Applied Cheese Cake Factory Quality of Operation Checklists.
- Maintain Consistency through Sauce Profile, automated Recipe Viewer, and Product’s specifications.
- Leadership and Management skills applied over four hundred employees.
Senior Operation Manager
Kobe Restaurant-Intercontinental Hotel
Faraya, Lebanon
01.2012 - 03.2014
- Established business from scratch thru coordinating with headquarter in Vietnam .
- Executed meticulous feasibility study .
- Involved and contributed in selecting ultimate epitome of interior elegance.
- Monitored over 100 employees' day-to-day activities
- Set Cost volume-profit analysis to measure budgeted profit goals
- Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
Restaurant General Manager
Le Sushi Bar
Beirut, Lebanon
07.2008 - 09.2011
- Applied solid Professional service standards to ensure high level of service.
- Implemented LINE CHECK SYSTEM to ensure food safety and consistency.
- Maximize seating turn over by 30%
- Established guest profile automated system increasing loyal guests by 20%.
- Generated yearly average sales of 240,000 US dollars
Restaurant General Manager
Chart House-Landry's Inc.
South Carolina, United States
03.2004 - 04.2008
- Performing Profit Plan by projecting revenue, determining profit requirements, and estimating expenses Level.
- Provided strong leadership of multicultural staff of up to 150 employees in all facets of service throughout day-to-day operations of four-million-dollar property that generate average of 15 thousand-dollars net sale per day.
Front Office Supervisor
Hampton Inn (Hilton Family)
South Carolina, United States
11.2002 - 01.2004
- .Lead and support front desk team in all day-to-day checks-in, checks-out, reservation and night audit
- Provided hospitality service according to company standards by exceeding guest expectations.
- Performed high standard of training and development of team members following Hilton training and programs.
- Focused on Hilton Honors program where it leaded t hotel in passing audit with distinctive grade 94/100.
Hurricane Bar & Grill Manager
Movenpick Hotel
Beirut, Lebanon
01.2000 - 09.2002
- Drove new drink specials while controlling costs and maintaining profitability.
- Managed all hiring and implementing of staff training including workshops and classroom presentations.
- Responsible for inventory and ordering.
General Manager-Task Force
Pura Vida Miami
Doha , Qatar
01.2022 - Current
- Overseeing the site during construction while looping in the corporation in Miami with all progress along the way.
- Orchestrate procurement, logistics, Vendors and procurement officers to locate the required specification of products.
- Work closely with recruiters during candidate's scanning . Execute all the final hiring to all vacant positions
- Follow the company's NRO checklist to ensure all corners covered successfully (Finance, IT , Furniture's , Landscaping , Accessories , Lighting, Music, AC , Operations, Checklists preparation, AMC contracts, & Marketing).
- Deliver all training programs to entry and managerial team members.
- Face all the challenges of the opening effectively.
Education
High School Diploma -
The National Evangelical Institute
Lebanon 01.1993 - 12.1996
Associate of Science - Hospitality Management
C & E College
Lebanon 12.1997 - 08.2000
Skills
Management & leadership
undefinedAdditional Information
- Fulfilled The Cheesecake Factory Manager In Training Program took in Kuwait, Grand Avenue; Dubai, Mall of the Emirates; and Abu Dhabi, Yas Island
- Management Training Program, Landry’s Restaurants, Charley’s Crab, Hilton Head, SC, USA
- Floor Supervisor Training Program Landry’s Restaurants, Charley’s Crab, Hilton Head, SC, USA
- Internship for Hilton Family Hotels OnQ Hilton University, Hampton Inn, Hilton Head, SC, USA
Timeline
General Manager-Task Force
Pura Vida Miami
01.2022 - Current
Restaurant Operation & Training Manager
OLAYAN FOOD DIVISION
01.2017 - 12.2021
Senior Restaurant Manager
The Cheese Cake Factory
05.2014 - 12.2016
Senior Operation Manager
Kobe Restaurant-Intercontinental Hotel
01.2012 - 03.2014
Restaurant General Manager
Le Sushi Bar
07.2008 - 09.2011
Restaurant General Manager
Chart House-Landry's Inc.
03.2004 - 04.2008
Front Office Supervisor
Hampton Inn (Hilton Family)
11.2002 - 01.2004
Hurricane Bar & Grill Manager
Movenpick Hotel
01.2000 - 09.2002
Associate of Science - Hospitality Management
C & E College
12.1997 - 08.2000
High School Diploma -
The National Evangelical Institute
01.1993 - 12.1996
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