Winston Gumi Reddy
Muscat,Muscat
Summary
Results-driven Head of Operations adept at transforming business processes and boosting efficiency. Spearheaded multiple initiatives that streamlined operations, reduced costs, and improved overall productivity. Known for fostering strong team collaboration and driving sustainable growth.
Overview
34
34
years of professional experience
Work History
Head of operations
Khimji Ramdas ( Pizza Hut )
Muscat, Muscat
10.1991 - Current
- Created an efficient resource allocation plan to maximise utilisation.
- Prioritised client satisfaction through the delivery of high-quality services.
- Conducted employee training programmes to enhance skill sets.
- Led diverse teams, promoting a cooperative work environment.
- Fostered a positive work environment with open communication channels.
- Maintained high standards of service by implementing quality control procedures.
Traning Manager
Khimji Ramdas ( Pizza Hut )
Muscat, Muscat
07.1999 - 07.2011
- Evaluated the effectiveness of various training methods, leading to optimised learning experiences.
- Elevated company reputation as a top employer due its focus on personal and professional growth opportunities offered to employees.
- Ensured compliance with industry standards through rigorous quality control checks on all training materials.
- Identified skill gaps among workforce, enabling targeted training interventions.
- Aligned training objectives with business goals for streamlined operations.
- Increased staff retention rates through career development planning and execution.
Education
Operations College - Operations
Yum University
OmanHR - Human Resources
Yum University
UKMaster Trainer - Training
Yum Univesity
DubaiHotel Management - Food & Beverage
IITC
India!2th - Commerce
Mumbai University
India10th - SSC
St Thomas
IndiaSkills
- Quality assurance oversight
Languages
English
Fluent
Timeline
Traning Manager
Khimji Ramdas ( Pizza Hut )
07.1999 - 07.2011
Head of operations
Khimji Ramdas ( Pizza Hut )
10.1991 - Current
Operations College - Operations
Yum University
HR - Human Resources
Yum University
Master Trainer - Training
Yum Univesity
Hotel Management - Food & Beverage
IITC
!2th - Commerce
Mumbai University
10th - SSC
St Thomas
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