WILSON D’SOUZA
Muscat,Oman
Summary
Accomplished professional with extensive expertise in procurement operations enhancement, quotation and tender management, and inventory management. Demonstrated success in market penetration, cost control, and organisational leadership. Proven ability to drive quality management, customer acquisition, and contract negotiation while ensuring effective internal audit and risk mitigation. Adept at client and vendor engagement and diverse functional coordination. Committed to leveraging skills for continued career growth in strategic procurement roles.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Director of Purchasing
Shangri-La Barr Al Jissah Resort & Spa
Muscat
09.2014 - 09.2025
- Company Overview: Flagship property in the Middle East featuring 3 hotels (Al Bandar, Al Waha, Al Husn), 640 rooms, 20 restaurants, 2 spas, and multiple departments.
- Lead end-to-end procurement, cost control, and stores operations for the entire cluster.
- Maintain optimal inventory levels while minimizing holding costs.
- Establish & monitor KPIs for supplier performance, internal orders, financial (AP) performance, and buyer activity levels.
- Administer quotation requests, tender invites, analysis, and reporting.
- Conduct audits ensuring compliance with ISO 22000 (Food Safety) and ISO 14001 (Environmental Care).
- Manage CapEx purchases, service contracts, and supplier negotiations.
- Build strong supplier relationships for innovation in products, packaging, and services.
- Key project procurement oversight:
- SiO2 Beach Lounge (2024)
- Aangan by Rohit Ghi Fine Dining (2022)
- Chow Mee Asian Restaurant (2019)
- Hotel floor refurbishments (2019)
- Colleagues’ cafeterias renovation (2018–2019)
- Health club marina project (2017–2019)
- BAB Lounge Bar (2015)
Assistant Purchasing Manager
Shangri-La Hotel
Dubai
11.2008 - 09.2014
- Directed procurement activities ensuring smooth operations.
- Implemented cost-saving strategies, reducing operating costs through comparative analysis.
- Negotiated with suppliers and managed CapEx purchasing approvals.
- Conducted risk assessments for long-term supply contracts.
Manager – Food & Beverage Cost Control
Traders Hotel Dubai – By Shangri-La
Dubai
01.2007 - 11.2008
- Managed F&B cost control, including menu costing, spoilage tracking, and FMC system documentation.
- Conducted monthly stock audits to minimize waste and pilferage.
- Recommended cost optimization measures to management.
Materials Controller (Pre-Opening Team)
Grosvenor House, Dubai | Le Royal Meridien Beach Resort & Spa
Dubai
02.2005 - 01.2007
- Assisted with pre-opening procurement & stock handling.
- Supported cost reporting and inventory valuation processes.
- Managed purchasing procedures and supplier coordination.
Materials Cost Analyst
Le Royal Meridien Beach Resort & Spa
Dubai
02.2003 - 05.2004
Food & Beverage Production
Le Meridien Hotel
Dubai
04.2001 - 02.2003
Instructor – Computer Applications
SDM College
Mangalore
08.1998 - 01.2001
Education
Bachelor of Arts - Economics, Statistics & Computer Applications
Mangalore University
01.1995 - 01.1998
Skills
- Procurement Operations Enhancement
- Quotation & Tender Management
- Inventory Management
- Market Penetration
- Cost Control
- Organizational Leadership
- Quality Management
- Customer Acquisition
- Contract Negotiation
- Internal Audit
- Risk Mitigation
- Client & Vendor Engagement
- Diverse Functional Coordination
Certification
- Certified Professional Purchasing Manager (CPPM) – American Purchasing Society (Blue Ocean Academy, UAE), 2013
- Certified Purchasing Professional (CPP) – American Purchasing Society (Blue Ocean Academy, UAE), 2013
- Advanced Purchasing & Procurement Training – Blue Ocean Academy (Approved by KHDA)
- ISO 22000-2005, HACCP Intermediate, ISO 14001 Implementation
- Performance Management – DDI
Awards
Built and sustained strong vendor/contractor relationships, ensuring uninterrupted operations even during COVID-19 cash flow challenges., Recipient of Mission Impossible Award – Shangri-La Barr Al Jissah Resort & Spa, Muscat., Recipient of Silver Star Award – Traders Hotel Dubai., Generated annual savings of USD 1.5M (2019 onwards) on procurement of goods and services., Achieved USD 2.1M savings on contracts with zero turnover since 2015., Reduced product non-availability to zero for critical operational supplies., Successfully met TGOP targets in 2017 & 2018.
Timeline
Director of Purchasing
Shangri-La Barr Al Jissah Resort & Spa
09.2014 - 09.2025
Assistant Purchasing Manager
Shangri-La Hotel
11.2008 - 09.2014
Manager – Food & Beverage Cost Control
Traders Hotel Dubai – By Shangri-La
01.2007 - 11.2008
Materials Controller (Pre-Opening Team)
Grosvenor House, Dubai | Le Royal Meridien Beach Resort & Spa
02.2005 - 01.2007
Materials Cost Analyst
Le Royal Meridien Beach Resort & Spa
02.2003 - 05.2004
Food & Beverage Production
Le Meridien Hotel
04.2001 - 02.2003
Instructor – Computer Applications
SDM College
08.1998 - 01.2001
Bachelor of Arts - Economics, Statistics & Computer Applications
Mangalore University
01.1995 - 01.1998