Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Waleed Al Balushi

Waleed Al Balushi

Summary

To find a challenging position to meet my competencies, capabilities, skills, education and experience that would best utilize my professional business skills, and contribute to the success of your expanding positions.

Overview

17
17
years of professional experience

Work history

Service manager

Bank Muscat
06.2015 - Current

Worked as Branch Manager in below branches:

Shatti-Al-Qurum 2017 till 2018

Sarooj 2018 till 2020

Jibroo 2020 till 2023

Wattaya 2023 till 2025

Mabealah industrial 2025 till now

* Focus on high-net-worth customer.

* Improve branch profitability.

* Improve NPA rating.

* Conduct outdoor marketing and open days.

* Improve staff productivity.

* Coaching and training staff.

* Focus on customer service, customer service quality, customer experience and improve net promoter score.

Personal banker

Bank Muscat
12.2008 - 05.2015

* Opens/ Closes personal and company accounts.

* Receives and order cash from Head Office.

* Help branch manager in the operations.

Customer service leader

Bank Muscat
Shangri-La resort
01.2008 - 12.2008

* Deal with cash.

* Handle Booking

* solve problems and attend to guests needs

Education

Higher National Diploma - Accounting and Finance

College in Banking and Finance
/2014 -

Bachelor of Business Administration - Accounting and Finance

College in Banking and Finance

Skills

* Presenting

* Adaptive to work

* Team Leader

* Teamwork

* Work under pressure

Languages

English
Fluent
Hindi
Advanced
Arabic
Native

Timeline

Service manager

Bank Muscat
06.2015 - Current

Personal banker

Bank Muscat
12.2008 - 05.2015

Customer service leader

Bank Muscat
01.2008 - 12.2008

Higher National Diploma - Accounting and Finance

College in Banking and Finance
/2014 -

Bachelor of Business Administration - Accounting and Finance

College in Banking and Finance

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Waleed Al Balushi