Wael Ibrahim

Results-driven Operations Manager with 19 years of experience in facilities management, maintenance, and project management. Proven expertise in infrastructure implementation, mechanical diagnostics, and utility operations. Demonstrated leadership in overseeing multi-million-dollar projects and consistently driving revenue growth of approximately 15% annually. Skilled in managing resort operations spanning 1.5 million square meters, including water treatment plants, substations, infrastructure networks, building maintenance, housekeeping, and landscaping services. Known for ensuring strict compliance with health, safety, and regulatory standards while fostering strong client relationships and continuously improving operations with a strategic mindset.

• Developed a customized facility management software that streamlined operational tasks and ensured accurate data documentation across all departments.
• Generated $1.4 million in 2022 through the sale of utilities and Annual Maintenance Contracts (AMCs) with local hotels, achieving a year-over-year growth of 10–15%.
• Enhanced the destination's utility network by interconnecting infrastructure systems, effectively reducing downtime and ensuring multiple sources of utilities for each zone.
• Saved the company approximately $2 million over five years by establishing an in-house farm and plant nursery, supplying real estate projects with required landscaping materials.
• Led and supervise a team of 150 staff members across various operational areas, including water distribution and treatment, landscaping, electrical networks and substations, housekeeping, marine operations, security, mechanical systems, and real estate maintenance.

Certified Chief Engineer , [National Association of Hotel & Lodging Engineers NAHLE] - [6 months]

• Member of Egyptian Engineers Syndicate