Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Vishal Gohel

Area Sales Coordinator
Qurum,Oman

Summary

Dedicated Retail professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Area sales coordinator with over 15 years of successful experience in sales and food. Recognized consistently for performance excellence and contributions to success in food industry. Strengths in operation management, sales and stock.

Overview

15
15
years of professional experience
12
12
years of post-secondary education

Work History

Ares Sales Coordinator

AL RIFAI OMAN
Muscat
01.2014 - 01.2022

handling 8 AL RIFAI outlets with 17 staff.

staff schedule, cash deposit, stock order, stock inventory, stock consumption, preparing payroll, giving training to new candidates, consumption Report, Micro management, Supervision of Warehouse, Online orders supervision, Daily and monthly reports.

  • Oversaw daily operations to ensure high levels of productivity.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Developed team communications and information for meetings.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Supervised work of contracted employees to keep on task for timely completion.
  • Created plans and communicated deadlines to ensure projects were completed on time
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Jewellary Shop in Charge

Muscat Duty Free ( Oman International Airport )
Muscat
01.2011 - 12.2014

worked at Muscat International Airport as Jewelry shop in charge dealing 40 to 50 customers a day from around the world and explaining them types of gold and diamond to buy jewelry, jewelry order, merchandising,
sales report, inventory report, training Arabic staff for the same.

  • Carried out day-day-day duties accurately and efficiently.
  • Oversaw daily operations to ensure high levels of productivity.
  • Resolved problems, improved operations and provided exceptional service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Received and processed stock into inventory management system.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Monitored company inventory to keep stock levels and databases updated.

Jewelry Sales Associate

Pure Gold Jewelers
Muscat
01.2009 - 12.2011
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
  • Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
  • Increasing sales 10% to 15%

Education

S.S.C. - Mathematics

Ambavaadi School
Khambhalia
08.1983 - 08.1993

Microsoft Office -

Aptech Computer
Gujrat
08.1992 - 08.1994

Skills

    Customer assistance

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Timeline

Ares Sales Coordinator

AL RIFAI OMAN
01.2014 - 01.2022

Jewellary Shop in Charge

Muscat Duty Free ( Oman International Airport )
01.2011 - 12.2014

Jewelry Sales Associate

Pure Gold Jewelers
01.2009 - 12.2011

Microsoft Office -

Aptech Computer
08.1992 - 08.1994

S.S.C. - Mathematics

Ambavaadi School
08.1983 - 08.1993
Vishal GohelArea Sales Coordinator