Summary
Overview
Work history
Education
Skills
Visa Status
Timeline
Generic

Vishal Ghelot

Dubai,United Arab Emirates

Summary

Senior Process Executive with over 10 years of experience in quality documentation services, specializing in healthcare and operational documentation. Demonstrated success in process optimization, team training, and performance improvement within leading organizations such as Cognizant and Nuance. Strict adherence to confidentiality standards and consistently meeting operational KPIs. Proficient in MS Office, particularly Excel, with strong customer service skills and a focus on delivering accurate, error-free results.

Overview

13
13
years of professional experience

Work history

Senior Process Executive

Cognizant Technology Services
Hyderabad
07.2023 - 05.2025

• Worked closely with U.S. physicians, scribing audio recordings of patient encounters into accurate medical documents within strict turnaround times, ensuring compliance

with HIPAA and quality standards.

• Responded promptly and professionally to email inquiries from clients/patients/customers.

• Maintained accurate document logs and databases using tools such as SharePoint and internal document management system.

• Reviewed, uploaded, and archived project-related documents while ensuring confidentiality and data integrity.

Quality Documentation Specialist

Nuance Communications (Microsoft)
Hyderabad
03.2022 - 06.2023

• Worked under U.S. physicians, delivering 100% accuracy within strict deadlines

while maintaining confidentiality.

• Documented real-time physician-patient encounters directly into the EHR system.

• Communicated effectively with physicians to ensure accuracy and clarity in patient documentation.

• Edited speech-to-text medical drafts for structure, accuracy, and readability.

• Demonstrated adherence to HIPAA and confidential guidelines in all document handling.

Medical Language Specialist / Team Lead

Specialist Diagnostic Services (India) Pvt Ltd.
Hyderabad
11.2012 - 06.2020

• Led a high-performing team in medical transcription, proofreading, and editing.

• Maintained high documentation standards with 100% accuracy rate.

• Conducted training for new hires on tools and error management.

• Acted as escalation point for technical issues in transcription and documentation applications.

• Supervised daily operations, assigned workloads, and monitored performance metrics to maintain high productivity and quality standards.

Education

Bachelor's Degree -

Vidyapeet Degree College (Osmania University)
Hyderabad, India

Schooling -

Kendriya Vidyalaya
Hyderabad

Skills

  • Document controller management
  • Strong written and verbal communication skills
  • Fast & Accurate Typing
  • Microsoft Excel and MS office proficiency
  • Data Entry
  • Professional email communication
  • Quick to adapt to new tools and systems
  • Trusted to manage sensitive data/information
  • Customer service
  • Medical transcription and medical scribing
  • Proofreading and editing

Visa Status

Timeline

Senior Process Executive

Cognizant Technology Services
07.2023 - 05.2025

Quality Documentation Specialist

Nuance Communications (Microsoft)
03.2022 - 06.2023

Medical Language Specialist / Team Lead

Specialist Diagnostic Services (India) Pvt Ltd.
11.2012 - 06.2020

Bachelor's Degree -

Vidyapeet Degree College (Osmania University)

Schooling -

Kendriya Vidyalaya
Vishal Ghelot