Veronica D'souza
Retail Sales Associate
Muscat
Summary
Organized and Detail-Oriented individual with over 6+ years of retail experience. Possessing in-depth understanding of sales strategy and merchandising techniques. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on clients demands.
Overview
6
6
years of professional experience
17
17
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Retail Sales Associate
Rivoli Group
Muscat
10.2019 - Current
- Managing retail store - PANDORA, supervising and training employees while executing daily operations.
- Coached team members on product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Ensuring availability of merchandise and services by timely procurement and maintaining inventories.
- Managed over 20 potential clients each day and constantly achieved highest sales figures over 2 consequent years. pitching growth rate of 10% average month-on-month.
- Resolving customer complaints and queries, set up promotional displays and materials, making sure that business is in compliance with brand standards.
- Maintaining stability and reputation of store by complying with legal requirements of company and Country.
- Created employee schedules to align coverage with forecasted demands.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Fashion Consultant
Apparel International, LLC
Muscat
03.2016 - 10.2019
- Accurately explained details and care of products which required personal assistance for clients - greeting, demonstrating, fittings, closing sales, and as result bringing in loyal customer for business.
- Drove brand awareness by organizing display setups and assisting in merchandising. Maintained Visual merchandising as per brand standards.
- My communication skills were enhanced which leveraged my role.
- Took care of store operations in absence of Store Manager and managed team of 4 sales associates.
Education
MBA - Marketing
Manipal University
Jaipur, India 02.2021 - Current
B.Sc Graduate - Fashion Designing
The Maharaja Sayajirao Gaekwad University
Vadodara 05.2012 - 05.2015
High School Diploma -
Don Bosco High School
Vadodara 06.2010 - 04.2012
Primary & Secondary School -
Auxilium Convent High School
Vadodara 01.1999 - 01.2010
Skills
LEADERSHIP AND TEAM WORKundefined
Certification
Human Resources Analytics
Timeline
Brand Management
01-2022
Human Resources Analytics
07-2021
MBA - Marketing
Manipal University
02.2021 - Current
Retail Sales Associate
Rivoli Group
10.2019 - Current
Fashion Consultant
Apparel International, LLC
03.2016 - 10.2019
B.Sc Graduate - Fashion Designing
The Maharaja Sayajirao Gaekwad University
05.2012 - 05.2015
High School Diploma -
Don Bosco High School
06.2010 - 04.2012
Primary & Secondary School -
Auxilium Convent High School
01.1999 - 01.2010
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