Dedicated Laptop Technician with over 2 years at Gadgets Oman, specializing in MacBook repairs and exceptional customer service. Proven track record in achieving high first-time repair success rates while enhancing workshop efficiency. Adept at teamwork and communication, committed to delivering reliable solutions and ensuring customer satisfaction.
Professional Laptop & MacBook Technician | 2+ Years of Experience Skilled and certified Laptop & MacBook Technician with 2+ years of hands-on experience in diagnosing, repairing, and maintaining Apple and Windows-based systems. Proven expertise in hardware/software troubleshooting, component-level repairs, and customer service in a fast-paced retail environment.
Key Skills: ✔ Expert in MacBook logic board repair, display replacement, and battery servicing
✔ Proficient in Windows PC hardware/software troubleshooting & upgrades
✔ Strong customer handling, communication, and after-sales support
✔ Detail-oriented with a high success rate in first-time repairs
✔ Experience working in a mall-based service center with high customer traffic
Passionate about delivering efficient, reliable repairs while ensuring exceptional customer satisfaction. Seeking opportunities to leverage technical expertise in a dynamic IT service environment.
Skilled in diagnosing and repairing hardware/software issues for Laptop and PCs, with expertise in component-level repairs and exceptional customer service. Proven ability to deliver fast, reliable solutions in high-volume environments.
MacBook support specialist
Customer Service
Communication
Workshop Efficiency
Teamwork
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