UPDESH THAKUR
sohar,Oman
Summary
Dedicated Customer Service and Financial Reporting Professional demonstrating strong problem analysis and advanced numeracy skills. Enhanced operational efficiency through effective task prioritisation and performance evaluation. Focused on leadership, staff development, and strategic planning to foster productive work environments and drive business growth.
Overview
2
2
Languages
4
4
years of post-secondary education
6
6
years of professional experience
Work history
Opreation superviser
ATS logistics UAE
Sohar , Oman
2023.08 - Current
- Ensured smooth operations with regular maintenance checks.
- Implemented company policies effectively, maintained high standards of service delivery.
- Resolved customer complaints promptly, resulting in increased customer satisfaction rates.
- Provided constructive feedback to staff for improved performance levels.
- Monitored employee attendance records for maintaining discipline within the team.
opration executive
A to Z transport company
pathankot, India
2020.04 - 2023.01
- Successfully delivered on tasks within tight deadlines.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
Education
Bachelor of Technology - Mechanical Engineering
Sukhjinder Group Of Institutes in Dunera , PTU
India 2014.06 - 2018.08
Skills
- Operational efficiency
- Performance metrics
- Operational reporting
- Performance evaluation
- Scheduling coordination
- Task management
- Problem analysis
- Customer service excellence
- Advanced numeracy
Languages
English
Upper intermediate
Hindi
Proficient (C2)
Timeline
Opreation superviser
ATS logistics UAE
2023.08 - Current
opration executive
A to Z transport company
2020.04 - 2023.01
Bachelor of Technology - Mechanical Engineering
Sukhjinder Group Of Institutes in Dunera , PTU
2014.06 - 2018.08