Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
Accomplishments
Training
PASSPORT DETAILS
Affiliations
References
Timeline
Generic
TIKAM SINGH RAWAT

TIKAM SINGH RAWAT

Dehradun,India

Summary

Accomplished professional with expertise in restaurant operations and advanced culinary knowledge. Demonstrated success in enhancing profit margins through effective cost control and strategic upselling techniques. Proficient in event planning, vendor management, and employee oversight, ensuring exceptional customer experiences. Committed to health and safety compliance while driving brand promotion initiatives.

Overview

12
12
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Restaurant manager

Midas Technical Trad.LLC CO
Muscat, oman
06.2025 - Current
  • Established strong interdepartmental communication, ensuring seamless kitchen-to-table operations.
  • Trained new team members to enhance service quality.
  • Fostered a positive work environment to promote collaboration.
  • Implemented seasonal menu changes for diverse dining options.
  • Developed supplier relationships to optimise inventory management.
  • Monitored stock levels to minimise waste and prevent over-ordering.
  • Addressed customer complaints promptly to maintain satisfaction levels.
  • Oversaw budgeting and financial planning to sustain profitable margins.
  • Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
  • Conducted regular meetings with staff; communicated updates and received feedback.
  • Monitored stock levels regularly; minimised waste and over-ordering incidents.

Assistant Waiter Restaurant

P&O Cruises UK - Fleet Maritime service international Ltd
Southhampton, UK
11.2023 - 07.2024
  • Promptly addressed guest queries, enhancing customer satisfaction.
  • Supported waitstaff during peak hours to ensure seamless service.
  • Facilitated communication with kitchen staff, improving team efficiency.
  • Maintained inventory of supplies to prevent shortages during busy periods.
  • Adhered to punctuality standards, ensuring consistent availability throughout shifts.
  • Collaborated with waitstaff to create a supportive team environment.
  • Took accurate food and drink orders, reducing mistakes and improving service speed.
  • Ensured cleanliness of dining area, contributing to positive customer experience.

Restaurant manager

Aura Kitchen and Sprits
Dehradun, india
09.2022 - 11.2023
  • Tracked key performance indicators weekly, identifying areas for improvement.
  • Trained new team members to enhance service quality and efficiency.
  • Increased table turnover rate through effective floor management.
  • Managed daily operations to ensure seamless restaurant functioning.
  • Implemented seasonal menu changes to provide fresh dining options.
  • Coordinated events and parties, driving increased restaurant revenue.
  • Innovated promotional strategies to elevate brand awareness within local community.
  • Addressed and resolved customer complaints promptly, enhancing satisfaction levels.

Restaurant Supervisor

Naira International Group - Doha, Qatar
Doha, Qatar
07.2021 - 07.2022
  • Organised special events and private functions to demonstrate establishment's versatility.
  • Developed effective promotional strategies, resulting in increased patronage.
  • Managed front of house staff to ensure seamless operations.
  • Trained new staff members, enhancing overall service standards.
  • Oversaw employee scheduling to avoid conflicts and overstaffing.
  • Addressed and resolved customer complaints, boosting satisfaction levels.
  • Coordinated daily restaurant operations, maintaining high-quality service delivery.

Pre-opening Team Assistant Restaurant Manager

Radisson Blu - Jaipur, India
Jaipur, India
12.2018 - 04.2020
  • Implemented effective scheduling systems to enhance team efficiency.
  • Coordinated meetings to foster collaboration among team members.
  • Compiled weekly status updates for leadership review.
  • Created comprehensive minutes of meetings to ensure follow-up on agreed action points.
  • Organised events by managing budget, logistics, and support services.
  • Maintained confidentiality of sensitive information to uphold trust and protocol compliance.
  • Facilitated training sessions to improve overall team performance.
  • Utilised conflict resolution techniques to maintain a positive work environment.

Assistant Banquet Manager

Golden Palm Resort - Bangalore, India
Bangalore, India
08.2018 - 12.2018
  • Executed daily responsibilities with precision and speed.
  • Acquired and applied new skills to enhance productivity.
  • Facilitated team support through cooperation and respect.
  • Maintained impeccable hygiene standards by cleaning work areas and equipment.
  • Resolved customer issues to boost satisfaction.
  • Processed customer orders swiftly and accurately.
  • Utilised positive customer service techniques to elevate satisfaction levels.

Assistant Restaurant Manager

The Paul - Bangalore, India
Bangalore, India
08.2017 - 08.2018
  • Trained new starters to ensure service delivery consistency.
  • Maintained high customer service standards by professionally addressing complaints.
  • Implemented hygiene regulations to uphold a clean, safe environment.
  • Ensured compliance with health and safety standards consistently.
  • Addressed customer queries promptly, guaranteeing satisfaction.
  • Adhered to legal guidelines set by licensing authorities for responsible operation.
  • Handled cash transactions accurately and responsibly.
  • Managed supply inventory to prevent shortages or excesses.

Management Trainee

Kumarakom Lake Resort - Kottayam, Kerala, India
Kottayam, India
06.2013 - 05.2015
  • Managed all food and beverage operations, ensuring adherence to budget and quality standards.
  • Designed exceptional menus and procured goods to enhance offerings.
  • Proactively identified customer needs and addressed concerns for improved satisfaction.
  • Ensured compliance with health and safety regulations across all operations.
  • Prepared comprehensive daily and month-end reports to inform management decisions.
  • Acquired diverse skills and experience by collaborating across multiple departments, including operations.

Education

B.Sc. - Hospitality & Hotel Administration: Hospitality

IHMCT Kovalam, Under NCHMCT
Trivandrum
03.2010 - 04.2013

Skills

  • Restaurant ethics understanding
  • Service standards compliance
  • Event planning prowess
  • Vendor relationship
  • Cost control expertise
  • Table setting standards
  • Advanced culinary knowledge
  • Crisis management capabilities
  • Brand promotion knowledge
  • Profit margin enhancement
  • Table booking system operation
  • P and L accountability
  • Promotion and upselling techniques
  • Health and Safety Compliance
  • Sales techniques
  • Employee management

Certification

  • Certificate for Appreciation by guest on Trip Advisor, at The Paul, April 2018
  • Certificate for Appreciation by guest on Trip Advisor, at The Paul, March
  • Certificate of Appreciation for 5 mentions in guest, at The Paul, February
  • Certificate for Appreciation by guest on Trip Advisor, at The Paul, February
  • Certificate for Appreciation by guest on Trip Advisor, at The Paul, December
  • Certificate in MS-Office from Arise Computer Institute, April 2009
  • Certificate of Achievement in Intense Workshop on Leadership & Sales Skills
  • Certificate of Merit on 65th Birthday of HRH Prince Charles at The Kumarakom Lake Resort, November 2013

LANGUAGES

Hindi: Native language
English: B2
Upper intermediate

Accomplishments

  • Teacher's Special Award for Guest Service, at IHM Thiruvananthapuram, 2012-13
  • ‘Pearl of the Month’ award at The Kumarakom Lake Resort, November 2014
  • ‘Pearl of the Month’ award at The KumarakomLake Resort, August 2014
  • During NCC, I was attached to 8th Garhwal Rifle Infantry Battalion for 15 days, in January 2007
  • Earned NCC B-certificate, year 2008

Training

  • Attended Vintiquette, a Wine Appreciation & Service program at Big Banyan Winery, June 2017
  • Was a part of Outdoor Catering Service in “THE LEELA KEMPINSKI” Hotel Kovalam & VIVANTA BY TAJ Kovalam
  • F&B for Competitive Advantage, at RC Hospitality Solutions, July 2015
  • Attended Seminar on Tourism Industry in Indian Perspective

PASSPORT DETAILS

  • Passport No.- U3794864
  • Place of Issue- Dehradun, Uttarakhand, India
  • Date of Issue- 31/03/2021
  • Date of Expiry- 30/03/2031

Affiliations

  • Food & Drinks

References

References available upon request.

Timeline

Restaurant manager

Midas Technical Trad.LLC CO
06.2025 - Current

Assistant Waiter Restaurant

P&O Cruises UK - Fleet Maritime service international Ltd
11.2023 - 07.2024

Restaurant manager

Aura Kitchen and Sprits
09.2022 - 11.2023

Restaurant Supervisor

Naira International Group - Doha, Qatar
07.2021 - 07.2022

Pre-opening Team Assistant Restaurant Manager

Radisson Blu - Jaipur, India
12.2018 - 04.2020

Assistant Banquet Manager

Golden Palm Resort - Bangalore, India
08.2018 - 12.2018

Assistant Restaurant Manager

The Paul - Bangalore, India
08.2017 - 08.2018

Management Trainee

Kumarakom Lake Resort - Kottayam, Kerala, India
06.2013 - 05.2015

B.Sc. - Hospitality & Hotel Administration: Hospitality

IHMCT Kovalam, Under NCHMCT
03.2010 - 04.2013

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TIKAM SINGH RAWAT