8 Years
Thuraiya Al Falahi
Muscat
Summary
Organized Human Resources Officer with 8 years of experience in Muscat & Nizwa operations. Adept at managing a team of 15 soldiers and personnel with close supervision and accurate reporting.
Overview
1
1
Work History
Assistant HR Officer
Canadian Scottish CO.LLC
Muscat
03.2014 - Current
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- · Support the development and implementation of HR initiatives and systems
- · Provide counseling on policies and procedures
- · Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
- · Create and implement effective onboarding plans
- · Develop training and development programs
- · Assist in performance management processes
- · Support the management of disciplinary and grievance issues
- · Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
- · Review employment and working conditions to ensure legal compliance
- Advertising vacant positions, and managing the employment process.
- Orientating new employees and training existing employees.
- Monitoring employee performance.
- Ensuring that all employees are organized and satisfied in their work environment.
- Overseeing the health and safety of all employees.
- Implementing systematic staff development procedures.
- Providing counseling on policies and procedures.
- Ensuring meticulous implementation of payroll and benefits administration.
- Communicating with staff about issues affecting their performance.
- Ensuring accurate and proper record-keeping of employee information in electronic and digital format.
Office Administrator
Canadian Scottish CO.LLC
Muscat, Oman
03.2014 - Current
- Maintained personnel records and updated internal databases to support document management.
- Interacted with customers by phone, email or in-person to provide information.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Reconciled account files and produced monthly reports.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Produced high-quality communications for internal and external use.
- Trained new employees on administrative procedures, company policies and performance standards.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisted with coordination and hosting of company events.
- Delivered clerical support by handling range of routine and special requirements.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Aided colleagues, managers and customers through regular communication and assistance.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Collected, validated and distributed information to employees.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Generated reports to suggest corrective actions and process improvements.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Managed company schedule to coordinate calendar and arrange travel.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Coordinated with human resources department to handle payroll and personnel databases.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Trainings Coordinator
Canadian Scottish CO.LLC
Muscat
03.2014 - Current
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Create training schedules for Operations department, track and create reports on outcomes of all training and maintain training records for the company.
- Train new hires on company policies and procedures and use the best training methods for a specific purpose or audience.
- Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
- Inform employees on scheduled training and track their progress.
- Recommend training materials and methods, order and maintain in-house training equipment and facilities.
Education
Issues Facing The Application of Omani Labour Law
Saslo Legal Training Center
Oman10.2018
Engage Safety Auditing Program
Drilling Industry Training ( IADC)
Oman12.2017
Level 1 Programme
International Well Control Forum
Oman03.2017
Professional Secretarial & Administration Skills
Spear Head Training
Dubai12.2016
Business Administration, Human Resorces
American International University
Malaysia2013
High School Diploma -
National Private Scool
Oman, Musact2003
Skills
- Promotion Coordination
- Employee Performance Management
- Human Resources Management Systems
- Recruitment and Selection
Timeline
Assistant HR Officer
Canadian Scottish CO.LLC
03.2014 - Current
Office Administrator
Canadian Scottish CO.LLC
03.2014 - Current
Trainings Coordinator
Canadian Scottish CO.LLC
03.2014 - Current
Issues Facing The Application of Omani Labour Law
Saslo Legal Training Center
Engage Safety Auditing Program
Drilling Industry Training ( IADC)
Level 1 Programme
International Well Control Forum
Professional Secretarial & Administration Skills
Spear Head Training
Business Administration, Human Resorces
American International University
High School Diploma -
National Private Scool
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