Thuraiya Al-Zadjali

• Part of Business process analysis system (ARIS), system administration.
• Manage Odoo ERP system as an admin.
• Manage Microsoft 365 admin center and email accounts.
• Self-learning of Python.
• Self-learning of Angular (Front-end language and Express& Node.js (Backend).
• Develop two web application using low code language (Mendix).
• Project management (Leadership).
• Client support, troubleshooting and ticket management.
• Develop technical proposals for clients.
• Manage cloud hosting for systems.
• Client software support.
• Develop Web Application (Procurement and tendering system).
• Manage SharePoint and MS Teams.
• In-House application support at OQ.
• Performed an awareness training for business process management system (ARIS).
• Attend native mobile application workshop and training session with Mendix support team, for professional growth and knowledge expansion.
• Resolve and analysis VAPT results.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Led performance reviews and tailored employee feedback to facilitate professional development.
• Initiatives in departmental process development.

Developed company profile website.

Manage website hosting.

Manage domain name.

Maintained website updates.

Maintain ERP system for the company.

Create and manage company emails using Google workspace.

Use Google analytics for website management.

• Participated in Content Management System (CMS) project.
• Worked on Oracle database to migrate data to CMS.
• Attended system license session.
• Attended IT security principles session.
• Reviewed Request for Proposal (RFP) documents for clients.

• Analyzed problems and worked with teams to develop solutions.
• Created outlook account for OQ employees.
• VPN configuration.
• Visited different departments.
• Configured computer system image.
• Maintained different troubleshooting cases.
• Attended Active directory session.
• Attended SAP sessions.
• Archived emails.