Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic
Tahani Al-Jahwari

Tahani Al-Jahwari

Oman,Bawshar

Summary

Organized Real Estate Assistant with talent for managing client relationships and streamlining administrative processes. Thrived in fast-paced environments, coordinating multiple property listings, and ensuring seamless transactions. Successfully improved office efficiency by implementing new filing systems and digital tools, enhancing overall team productivity.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Real Estate Assistant

Shell Oman Marketing
Al Wutayyah - Mina Al Fahal , Oman
09.2019 - Current
  • Enhanced customer satisfaction with prompt responses to inquiries and concerns.
  • Conducted market research, identified lucrative investment opportunities.
  • Prepared legal documents for ease in property transactions.
  • Coordinated appointments with clients and estate agents, ensuring effective time management.
  • Performed administrative duties, maintained organised work environment.
  • Assisted in the preparation of marketing materials, bolstered property sales efforts.
  • Supported negotiation process between sellers and buyers for mutually beneficial deals.
  • Compiled reports on real estate trends, informed strategic decision-making process.
  • Handled financial aspects such as invoicing and payment follow-ups, ensured timely transactions.
  • Maintained confidentiality of sensitive client information, fostered trustful relationships.
  • Handled contracts from inception through completion; ensured legal compliance.
  • Kept customer databases updated with relevant property requirements and contact details.
  • Arranged prompt repair and maintenance work on rented properties.
  • Monitored property market trends to accurately anticipate and meet customer demand.
  • Identified and planned new real estate projects and new building construction in partnership with developers.
  • Inspected rental properties before and after tenancies, appropriately handling bond payments.
  • Oversaw property maintenance, working with various tradesmen to complete repairs.
  • Estimated costs using working knowledge of current market trends.
  • Managed multiple rental properties with outstanding planning and organisation.
  • Managed customer relationships to achieve high satisfaction rate.
  • Aided real estate agents with closing process to deliver smooth workflow.

Aviation Admin

Shell Oman Marketing
Muscat International Airport , Oman
02.2018 - 08.2019
  • Negotiated contracts with suppliers for cost-effective procurement.
  • Fostered relationships with stakeholders, enhancing brand reputation.
  • Collaborated with regulatory bodies to ensure compliance with aviation laws and regulations.
  • Oversaw fleet management operations to maintain optimal performance of the operation.
  • Coordinated maintenance activities to ensure aircraft safety and reliability.
  • Crafted strategic plans that drove company growth.
  • Initiated partnerships with travel agencies, expanding client base.
  • Established operational and administrative procedures and enforced controls.
  • Assessed staff and team performance and regularly actioned insights to fuel improvement.
  • Coordinated dispatching of transport vehicles, distributing goods.

Education

BEng (Hons) Process Operation and Maintenance - Bachelor of Engineering

Caledonian of Engineering
Al Hial, Muscat, Oman
/2016 - /2017

Diploma - Engineering

Caledonian of Engineering
Al Hail, Muscat, Oman
/2015 - /2016

General Education Diploma -

Dohat Al Adab School for Girls
Al Khuwair , Muscat
/2012 - /2013

Skills


  • Client relationship management
  • Property inspections
  • Customer service excellence
  • Project coordination
  • Conflict resolution
  • Planning and organisation
  • Stakeholder engagement
  • Enquiry handling
  • Administration support
  • Time management
  • Negotiation
  • Maintenance coordination
  • Customer service
  • Project management

Languages

English
Advanced
Arabic
Proficient (C2)

Affiliations

  • Browsing the Internet
  • Watching Movies

Certification

  • Summer Training Certificate from Al Gubrah Power & Distillation Company (S.A.O.C) , during the period from 17th July to 11th August 2016.
  • Summer Training Certificate from Oman Air during the period from 10th August to 10th September 2015.


Timeline

Real Estate Assistant

Shell Oman Marketing
09.2019 - Current

Aviation Admin

Shell Oman Marketing
02.2018 - 08.2019

BEng (Hons) Process Operation and Maintenance - Bachelor of Engineering

Caledonian of Engineering
/2016 - /2017

Diploma - Engineering

Caledonian of Engineering
/2015 - /2016

General Education Diploma -

Dohat Al Adab School for Girls
/2012 - /2013

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Tahani Al-Jahwari