Tahani Al-Jahwari
Oman,Bawshar
Summary
Organized Real Estate Assistant with talent for managing client relationships and streamlining administrative processes. Thrived in fast-paced environments, coordinating multiple property listings, and ensuring seamless transactions. Successfully improved office efficiency by implementing new filing systems and digital tools, enhancing overall team productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Real Estate Assistant
Shell Oman Marketing
Al Wutayyah - Mina Al Fahal , Oman
09.2019 - Current
- Enhanced customer satisfaction with prompt responses to inquiries and concerns.
- Conducted market research, identified lucrative investment opportunities.
- Prepared legal documents for ease in property transactions.
- Coordinated appointments with clients and estate agents, ensuring effective time management.
- Performed administrative duties, maintained organised work environment.
- Assisted in the preparation of marketing materials, bolstered property sales efforts.
- Supported negotiation process between sellers and buyers for mutually beneficial deals.
- Compiled reports on real estate trends, informed strategic decision-making process.
- Handled financial aspects such as invoicing and payment follow-ups, ensured timely transactions.
- Maintained confidentiality of sensitive client information, fostered trustful relationships.
- Handled contracts from inception through completion; ensured legal compliance.
- Kept customer databases updated with relevant property requirements and contact details.
- Arranged prompt repair and maintenance work on rented properties.
- Monitored property market trends to accurately anticipate and meet customer demand.
- Identified and planned new real estate projects and new building construction in partnership with developers.
- Inspected rental properties before and after tenancies, appropriately handling bond payments.
- Oversaw property maintenance, working with various tradesmen to complete repairs.
- Estimated costs using working knowledge of current market trends.
- Managed multiple rental properties with outstanding planning and organisation.
- Managed customer relationships to achieve high satisfaction rate.
- Aided real estate agents with closing process to deliver smooth workflow.
Aviation Admin
Shell Oman Marketing
Muscat International Airport , Oman
02.2018 - 08.2019
- Negotiated contracts with suppliers for cost-effective procurement.
- Fostered relationships with stakeholders, enhancing brand reputation.
- Collaborated with regulatory bodies to ensure compliance with aviation laws and regulations.
- Oversaw fleet management operations to maintain optimal performance of the operation.
- Coordinated maintenance activities to ensure aircraft safety and reliability.
- Crafted strategic plans that drove company growth.
- Initiated partnerships with travel agencies, expanding client base.
- Established operational and administrative procedures and enforced controls.
- Assessed staff and team performance and regularly actioned insights to fuel improvement.
- Coordinated dispatching of transport vehicles, distributing goods.
Education
BEng (Hons) Process Operation and Maintenance - Bachelor of Engineering
Caledonian of Engineering
Al Hial, Muscat, Oman /2016 - /2017
Diploma - Engineering
Caledonian of Engineering
Al Hail, Muscat, Oman /2015 - /2016
General Education Diploma -
Dohat Al Adab School for Girls
Al Khuwair , Muscat /2012 - /2013
Skills
- Client relationship management
- Property inspections
- Customer service excellence
- Project coordination
- Conflict resolution
- Planning and organisation
- Stakeholder engagement
- Enquiry handling
- Administration support
- Time management
- Negotiation
- Maintenance coordination
- Customer service
- Project management
Languages
English
Advanced
Arabic
Proficient (C2)
Affiliations
- Browsing the Internet
- Watching Movies
Certification
- Summer Training Certificate from Al Gubrah Power & Distillation Company (S.A.O.C) , during the period from 17th July to 11th August 2016.
- Summer Training Certificate from Oman Air during the period from 10th August to 10th September 2015.
Timeline
Real Estate Assistant
Shell Oman Marketing
09.2019 - Current
Aviation Admin
Shell Oman Marketing
02.2018 - 08.2019
- Summer Training Certificate from Al Gubrah Power & Distillation Company (S.A.O.C) , during the period from 17th July to 11th August 2016.
- Summer Training Certificate from Oman Air during the period from 10th August to 10th September 2015.
BEng (Hons) Process Operation and Maintenance - Bachelor of Engineering
Caledonian of Engineering
/2016 - /2017
Diploma - Engineering
Caledonian of Engineering
/2015 - /2016
General Education Diploma -
Dohat Al Adab School for Girls
/2012 - /2013
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