Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Syed Nabeel Waqar

Accountant/ Sales Representative
Karachi

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Private Home Tutor

Self Employed
Karachi
04.2011 - Current
  • Provided homework assistance using specific curriculum and materials for grade 8,9 & 10
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Supported students with helpful study habits and exam strategies.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.

Senior Site Supervisor

Ecstatic Construction Pvt Ltd
Bahria Town Karachi
01.2023 - 03.2023
  • Maintained records and logs of work performed and materials and equipment used.
  • Developed work schedules for team members to maximize shift coverage.
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Resolved issues between employees and customers using company policies.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Initiated onsite safety program and properly trained team members to decrease injuries.

Accountant

Xfinity Properties
Karachi
04.2018 - 01.2020
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Researched technical tax issues to define tax effect or impact of certain tax positions.
  • Handled day-to-day accounting processes to drive financial accuracy.

Sales Agent

Zuraco Marketing
Karachi
02.2016 - 11.2017

Worked as a sales agent in the Bahria town Karachi and successfully sold significant number of Villa, apartments and plots.

  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Assisted call-in customers with questions and orders.
  • Increased sales and customer satisfaction through personalized servicing.

Calling Agent

Global Enterprises
Karachi
08.2014 - 10.2015
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Assisted customers by answering questions and responding to inquiries.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Processed debit and credit card and electronic check payments.
  • Collaborated with shipping team to track shipments, verify orders and handle product returns.
  • Managed customer calls effectively and efficiently in complex, fast-paced and challenging call center environment.

Store Manager

Saima Builders
Karachi
02.2013 - 06.2014
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reported issues to higher management with great detail.
  • Raised property accuracy and accountability by creating new automated tracking method.

Education

Bachelor of Science - Botany & Chemistry

Hazara University
KPK Pakistan
01.2011 - 03.2013

High School Diploma -

ASF Collage
Karachi
02.2009 - 01.2011

Skills

Project Management

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Certification

Aircraft Maintenances

Timeline

Senior Site Supervisor

Ecstatic Construction Pvt Ltd
01.2023 - 03.2023

Aircraft Maintenances

06-2018

Accountant

Xfinity Properties
04.2018 - 01.2020

Private Pilot License (PPL)

05-2016

Sales Agent

Zuraco Marketing
02.2016 - 11.2017

Calling Agent

Global Enterprises
08.2014 - 10.2015

Store Manager

Saima Builders
02.2013 - 06.2014

Private Home Tutor

Self Employed
04.2011 - Current

Bachelor of Science - Botany & Chemistry

Hazara University
01.2011 - 03.2013

High School Diploma -

ASF Collage
02.2009 - 01.2011
Syed Nabeel WaqarAccountant/ Sales Representative