Sunil Kumar PK
Muscat,MA
Summary
Dynamic Food and Beverage Operations Manager with a proven track record at Hormuz Grand, Radisson Collection Hotel. Expert in revenue generation and cost control, I excel in team building and menu development, driving profitability while ensuring exceptional customer service. Passionate about creating memorable dining experiences and fostering a collaborative work environment.
Overview
19
19
years of professional experience
Work History
Food and Beverage Operations Manager
Hormuz Grand, Radisson Collections Hotel
Muscat
05.2022 - 01.2025
- 1. Overseeing daily operations of the restaurants and bar including managing staff and fostering culture of team work and ensuring high levels of customer service.
- 2. Developing and implementing strategies to increase revenue and profitability, such as creating special promotions or menu items.
- 3. Monitoring food quality and presentation to ensure consistency and adherence to brand standards.
- 4. Ensuring adherence of company standards to enforce company policies, leading from the front, hiring, training, motivating and evaluating the staff.
- 5. Training and supervising managers to maintain a high level of performance and professionalism.
- 6. Controlling the cost and maximize the revenue this involve managing budget and analyzing the sales data and identify the opportunities to increase the revenue while minimizing the costs.
- 7. Ensuring compliance with health and safety regulations and maintaining cleanliness and sanitation standards.
- 8. Collaborating with other departments to coordinate operations and promotions.
Restaurant Manager
Hormuz Grand, Radisson Collection Muscat
Muscat
04.2020 - 05.2022
- Overseeing the day-to-day operations of the bar, including managing staff schedules, training, and performance evaluations.
- Developing and implementing strategies to increase sales and profitability, such as creating signature cocktails or promotions.
- Maintaining inventory levels, ordering supplies, and controlling costs to meet budget goals.
- Ensuring compliance with alcohol regulations and health and safety standards.
- Creating and updating drink menus, as well as monitoring the quality and presentation of beverages.
- Collaborating with the kitchen and other departments to coordinate operations and promotions.
- Implementing marketing initiatives to attract and retain guests.
Assistant Restaurant Manager
Hormuz Grand, Radisson Collection Muscat
Muscat
06.2018 - 04.2020
- Providing exceptional guests service and handling customer inquiries or complaints effectively.
- Supporting restaurant manager and monitoring over all operation, inventory maintenance and ensuring compliance with health and safety regulations.
Food and Beverage Service Supervisor
Shangri-La Baar Al Jissah Resort & Spa
Muscat
04.2014 - 03.2018
Food and Beverage service Associate
Shangri-La Baar Al Jissah Resort & Spa
Muscat
10.2010 - 04.2014
Food & Beverage Apprentice/Steward
Le Meridian, Cochin
Cochin
10.2005 - 08.2007
Education
Bachelor Of Hotel Management -
SJES college of Hotel Management
Bangalore, India01.2010
Diploma - Hotel management and Catering
Food craft institute
Trichur, Kerala, India01.2005
Skills
- Food safety and HACCP compliance
- Cost control and inventory management
- Leadership and staff scheduling
- Customer service excellence
- Menu planning strategies
- Staff management
- Revenue generation
- Menu development
- Food quality assurance
- Sales analysis
- Team building
- Conflict resolution
- Promotional strategies
- Time management
- Sales planning
- Menu pricing
- Waste reduction
- Training programs
- Hiring standards
- Operations oversight
- Profitability optimization
- Liquor law compliance
- Budget administration
Languages
English, Hindi, Malayalam, Tamil
Awards
Winner of Best Manager of the Quarter in 2023/2024 at Radisson Collection Muscat
Internships
- Internship
- 28th March 2005 - 28th September 2005
- Le Meridian, Cochin / India, Cochin
Timeline
Food and Beverage Operations Manager
Hormuz Grand, Radisson Collections Hotel
05.2022 - 01.2025
Restaurant Manager
Hormuz Grand, Radisson Collection Muscat
04.2020 - 05.2022
Assistant Restaurant Manager
Hormuz Grand, Radisson Collection Muscat
06.2018 - 04.2020
Food and Beverage Service Supervisor
Shangri-La Baar Al Jissah Resort & Spa
04.2014 - 03.2018
Food and Beverage service Associate
Shangri-La Baar Al Jissah Resort & Spa
10.2010 - 04.2014
Food & Beverage Apprentice/Steward
Le Meridian, Cochin
10.2005 - 08.2007
Bachelor Of Hotel Management -
SJES college of Hotel Management
Diploma - Hotel management and Catering
Food craft institute