Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
Sunil Bhatt

Sunil Bhatt

Sr. Specilist Presales On Cloud
Muscat

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work History

Sr Cloud Specialist Presales

Oman data Park
Muscat
08.2021 - Current
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Paid attention to detail while completing assignments.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Delivered services to customer locations within specific timeframes.
  • Applied effective time management techniques to meet tight deadlines.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sr Cloud Solutrion Architect

Tata Communication limited
`Hyderabad
05.2019 - 08.2021
  • Provided professional services and support in a dynamic work environment.
  • Delivered services to customer locations within specific timeframes.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Skilled at working independently and collaboratively in a team environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.

Sr Solution Architect

CyFuture Private limited
Delhi
05.2017 - 04.2019
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Cloud Solution Architect

Ctrl4C
Mumbai
12.2010 - 04.2017
  • Identified and remediated single points of failure and security risks.
  • Displayed sound understanding of standard networking protocols, virtual networks and load balancing.
  • Defined cloud architecture for both hybrid and non-hybrid cloud solutions.
  • Recommended design changes to production systems in response to changing business process, capacity, risks and performance requirements.
  • Provided architectural leadership and guidance to technical teams to deliver robust, highly scalable and cost-effective solutions.
  • Partnered closely with technical stakeholders to implement security, operational, compliance and privacy-related controls as part of cloud blueprints.
  • Interfaced directly with customers, stakeholders and end-users regarding capability architectures, requirements use cases and stories to derive, develop and decompose next-cycle updates and specifications.
  • Provided solution designs to meet system strategies, capabilities and technologies and to respond to current and future business requirements.
  • Collaborated with development and operations teams to develop practical automation solutions and custom modules.

Education

Master of Science - Information Technology

BSAITM
India
08.2007 - 08.2010

Bachelor of Science - Information Technology

IMT
India
05.2004 - 05.2007

Skills

Customer service specialist

undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Sr Cloud Specialist Presales

Oman data Park
08.2021 - Current

Sr Cloud Solutrion Architect

Tata Communication limited
05.2019 - 08.2021

Sr Solution Architect

CyFuture Private limited
05.2017 - 04.2019

Cloud Solution Architect

Ctrl4C
12.2010 - 04.2017

Master of Science - Information Technology

BSAITM
08.2007 - 08.2010

Bachelor of Science - Information Technology

IMT
05.2004 - 05.2007
Sunil BhattSr. Specilist Presales On Cloud