Suleiman Emad Abu Zahra

Branch Sales & Business Development Manager

• Successfully increased branch sales by 18% continuously over a period of 6 months since joining the company through strategic sales planning and business development initiatives.
• Managed daily branch operations while ensuring high performance and achievement of sales targets.
• Developed and implemented effective sales and marketing strategies to drive revenue growth and market expansion.
• Identified and secured new business opportunities with corporate, government, and private sector clients.
• Built and maintained strong long-term relationships with key clients and strategic partners.
• Led, trained, and motivated the sales team to maximize productivity and achieve performance goals.
• Conducted market analysis and competitor research to identify growth opportunities and improve market positioning.
• Prepared professional commercial proposals, quotations, contracts, and business presentations.
• Monitored sales performance, generated analytical reports, and presented business insights to management.
• Improved customer satisfaction and client retention through professional relationship management and service quality enhancement.

• A group of companies that includes a hotel and supermarkets.
• Successfully maintained and increased hotel performance during the COVID19 crisis, achieving 86% occupancy for 7 consecutive months.
• Introduced and implemented new services that improved the hotel's competitive positioning.
• Secured long-term contracts with government ministers, sports federations, and leading companies in mining, construction, and oil, significantly expanding the hotel's corporate client portfolio.
• Strengthened brand reputation and increased guest rating on Booking.com & TripAdvisor.
• Reduced operational costs by 16% through procurement optimization and cost-control measures.
• Dealing with existing and potential clients, including tourism companies, institutions, and small groups.
• Providing special offers and packages for the hotel (Room Packages, Corporate Offers, Event Packages).

• A hospitality and hotel services company .
• Successfully hosted high-profile guests, including the Ambassador of Algeria in Qatar, enhancing the company's reputation and visibility.
• Contributed to the launch of a beachfront stream and diversifying business operations.
• Implemented sales strategies that increased bookings and improved guests .
• Supervise the Sales Executives or Coordinators team.
• Follow-up of major companies, embassies, airlines, and travel and tourism offices.

• Promoted shipping, logistics, cargo handling, customs clearance, and commercial support services to new and existing customers.
• Coordinated import and export operations while ensuring smooth communication between clients, suppliers, and factories.
• Managed commercial transactions and logistics arrangements with local and international manufacturers and suppliers.
• Prepared quotations, pricing plans, shipping documentation, and service agreements professionally and accurately.
• Identified new business opportunities and generated leads to increase company sales and market presence.
• Assisted clients with customs clearance procedures, shipment tracking, and documentation requirements.
• Negotiated shipping rates and logistics solutions to meet customer needs and improve profitability.
• Followed up with clients to ensure customer satisfaction, service quality, and long-term business relationships.
• Coordinated tourism-related transportation and logistics services for business visitors and corporate clients.
• Managed customer accounts, sales records, and operational reports using professional communication and organizational skills.
• Collaborated with operations and logistics teams to ensure timely delivery and efficient service execution.

• Managed international import and export operations, coordinating with factories, suppliers, and logistics partners to ensure efficient commercial transactions and timely shipment delivery.
• Organized and supervised business travel programs, trade exhibitions, and factory visits for businessmen and traders in China, Bangkok, and Turkey.
• Developed strong business relationships with international suppliers, manufacturers, and commercial clients to expand business opportunities and strengthen market presence.
• Coordinated customs clearance procedures, shipping documentation, hotel reservations, transportation, and business meeting arrangements for corporate clients and trade delegations.
• Negotiated pricing, logistics solutions, and supplier agreements to improve operational efficiency and achieve cost-effective business results.