Accomplished professional with expertise in branch operations, project coordination, and business development. Demonstrates strategic leadership and decision-making skills, with a proven track record in crisis management and profit and loss analysis. Proficient in financial reporting, credit analysis, and quarterly reporting, ensuring accurate and timely insights. Strong background in customer relationship management and staff recruitment, training, and development. Adept at utilising HR systems knowledge to enhance performance review processes. Career goal: to leverage extensive experience in a challenging role that fosters growth and innovation.