Subin Swaminathan
Muscat
Summary
Dedicated hospitality professional with a proven track record of utilizing innovative skills to excel in the industry. Seeking a role to make a meaningful contribution while upholding the highest standards of organizational ethics and reputation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
FlintsBurg
02.2024 - Current
- Oversaw a team of servers, cooks, and bussers, ensuring seamless operations and adherence to quality standards
- Responded promptly and effectively to customer concerns to optimize the dining experience
- Managed operational procedures, scheduling, and inventory to maximize profitability
- Developed and implemented comprehensive communication and training programs to improve staff performance
Restaurant Supervisor
Burger Seigneur
02.2022 - 12.2023
- Delegated tasks and supervised staff to optimize efficiency and quality
- Managed customer complaints using a customer-centric approach
- Oversaw employee performance and food service operations
- Maintained a clean environment and assigned tasks as needed
- Verified food order accuracy and safety
- Resolved customer inquiries and complaints promptly
- Trained new staff to meet company standards
- Managed inventory levels and reported shortages for timely reordering
- Adhered to and enforced all food safety guidelines
- Coordinated with kitchen staff to ensure timely food preparation
Waiter
The Windsor Castle Resort
01.2020 - 01.2022
- I greeted and escorted customers, presented menus, and provided detailed information
- I prepared tables and maintained a clean and organized dining area
- I informed customers of daily specials and offered menu recommendations
- I accurately took orders and served food and beverages efficiently
- I collaborated with colleagues on specials and service improvements
- I consistently provided excellent customer service and successfully up-sold products
Education
Hotel Management And Catering Science - A
Open University Of Malaysia
12.2019
Skills
- Communication
- Delegation
- Leadership
- Problem-solving
- Teamwork
- Service Excellence
Personal Information
Date of Birth: 09/30/98
Certification
Food Saftety
Hazard Analysis Critical Control Points (HACCP)
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Timeline
Restaurant Supervisor
FlintsBurg
02.2024 - Current
Restaurant Supervisor
Burger Seigneur
02.2022 - 12.2023
Waiter
The Windsor Castle Resort
01.2020 - 01.2022
Hotel Management And Catering Science - A
Open University Of Malaysia
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