Motivated Administrative Assistant with exceptional customer service and engagement skills. Results-orientated professional with proven ability to anticipate needs, proactively address situations and mitigate conflicts. Strong calendar and scheduling management skills to prioritise, organise and maximise availability and project timelines.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Administrative coordinator
Abu AL Yaqeen Integrated Projects LLC
Muscat, Sultanate of Oman
07.2010 - 08.2013
Improved office efficiency by streamlining administrative procedures.
Provided high-quality customer service for enhanced client satisfaction.
Achieved timely completion of projects with effective prioritisation.
Organised team meetings to improve internal communication.
Processed invoices, resulted in accurate financial records.
Facilitated training sessions for staff development.
Negotiated with vendors to secure advantageous contracts.
Assisted in recruitment efforts to build a strong team.
Maintained confidential files, ensured data privacy compliance.
Managed daily office operations whilst ensuring compliance with company policies and regulations.
Registered visitors, guests and contractors upon arrival, providing access passes.
Administrative coordinator
AL Mamorah Real Estate
Muscat, Sultanate of Oman
04.2007 - 01.2009
Improved office efficiency by streamlining administrative procedures.
Provided high-quality customer service for enhanced client satisfaction.
Achieved timely completion of projects with effective prioritisation.
Negotiated with vendors to secure advantageous contracts.
Coordinated travel arrangements, ensured smooth business trips.
Liaised between departments to foster cross-functional collaboration.
Implemented new filing system which improved information retrieval times.
Managed daily office operations whilst ensuring compliance with company policies and regulations.
Maintained detailed administration and office procedures to improve accuracy and efficiency.
Received and screened high-volume internal and external communications, calls and email.
Education
A-Levels - Rules of Tajweed of the Quran
Sharia School for Holy Quran Memorization
Muscat
03.2003 - 09.2003
A-Levels - English Language
Brtish Training Institute
Muscat
09.2004 - 11.2004
A-Levels - English Language
British Training Institute
Muscat
11.2004 - 02.2005
A-Levels - Selling Skills
Oman National Training Institute
Muscat
09.2011 - 09.2011
A-Levels - Office Coordination and Management
Al Omani Institute for Vocational Training
Muscat
11.2006 - 02.2007
Skills
Strong problem solver
Dedicated team player
Event coordination
File and data retrieval systems
Invoicing and billing
Microsoft Office
Languages
English
Beginner
Affiliations
Cooking
Hand making of Incense
Timeline
A-Levels - Selling Skills
Oman National Training Institute
09.2011 - 09.2011
Administrative coordinator
Abu AL Yaqeen Integrated Projects LLC
07.2010 - 08.2013
Administrative coordinator
AL Mamorah Real Estate
04.2007 - 01.2009
A-Levels - Office Coordination and Management
Al Omani Institute for Vocational Training
11.2006 - 02.2007
A-Levels - English Language
British Training Institute
11.2004 - 02.2005
A-Levels - English Language
Brtish Training Institute
09.2004 - 11.2004
A-Levels - Rules of Tajweed of the Quran
Sharia School for Holy Quran Memorization
03.2003 - 09.2003
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