SREERAJ RADHAKRISHNAN NAIR
Karunagappally,India
Summary
Dynamic and results-driven professional with expertise in FMCG channel sales and distribution management. Proven ability to build strong customer relationships and drive strategic sales planning through market and competitor analysis. Skilled in team leadership, training, product presentation, negotiation, and customer engagement. Adept at technical troubleshooting and service support, with a focus on customer retention. Committed to leveraging skills for continued growth in sales leadership roles.
Overview
18
18
years of professional experience
4012
4012
years of post-secondary education
Work history
Sales Executive
Hospitality Products & Services LLC (Jagwani Group)
Muscat, Oman
01.2021 - 02.2026
- Managed sales operations for leading FMCG brands including IFFCO, OVOD, KLF, NISWA, and KINZA Cola.
- Ensured product availability across supermarkets, wholesalers, hotels, and restaurants.
- Handled complete rice portfolio including Basmati, Matta, Kaima, and 1121 premium varieties.
- Built and maintained strong business relationships leading to high customer retention.
- Addressed customer concerns and ensured satisfaction through timely support.
- Planned strategic sales initiatives resulting in rapid business expansion.
- Identified new growth opportunities through competitive market analysis.
- Delivered product presentations and negotiated deals with potential clients.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
Telecom Sales & Service Technician
ABANA
, Saudi Arabia
01.2015 - 01.2018
- Trained and guided junior technicians through hands-on instruction.
- Installed and maintained telecom racks, terminals, and interconnecting cables.
- Prepared detailed logs, charts, and test data for installations and upgrades.
- Provided field troubleshooting and escalation for unresolved issues.
- Planned network installations following technical specifications and manuals.
Technical Assistant
Al Bandar Intl House for Trading Ltd
Riyadh
01.2010 - 01.2011
- Supported technical strategy planning and implementation.
- Installed necessary software and hardware systems for operational efficiency.
- Created system recovery strategies ensuring minimum downtime.
- Provided troubleshooting assistance for malfunctioning systems.
Service Engineer
Biotek Solutions Pvt Ltd / Siemens Medical Solutions
01.2008 - 01.2009
- Installed, inspected, and tested medical machinery.
- Performed tool operations and verified software/hardware performance.
- Ensured availability of essential spare parts.
- Maintained accurate daily service reports and customer logs.
Education
Diploma - Electronics & Communication Engineering
NSS Polytechnic College
PandalamHigher Secondary Education - Science
B.J.S.M HSS
KarunagappallySSLC - General
Pavumba High School
KeralaSkills
- FMCG Channel Sales & Distribution Management
- Customer Relationship Building
- Strategic Sales Planning
- Market & Competitor Analysis
- Team Leadership & Training
- Product Presentation & Negotiation
- Customer Engagement & Retention
- Technical Troubleshooting & Service Support
LANGUAGES
English
Advanced
Malayalam
Advanced
Hindi
Intermediate
Tamil
Advanced
Arabic
Intermediate
ACADEMIC PROJECTS
Automatic Accident Detection and Intelligent Traffic Light System, Computer Networking & New PC Assembling, Spy Robot
Accomplishments
- Won 2nd Prize in Intra-College Competition ICC’12
- Successfully attended NCC camp at DB College (2006)
DECLARATION
I hereby declare that the information furnished above is true and correct to the best of my knowledge. Yours faithfully, Sreeraj R.