SHAMEER MUHAMMED

Versatile and experienced professional with expertise in marketing, legal documentation, account management, document control, purchasing, and office administration. Proven ability to manage operations efficiently, streamline workflows, and build strong client relationships. Fluent in six languages, enabling effective communication in multicultural environments.Marketing based on all laws and account management and document controller and purchasing and office related works. and legal and welfare adviser which related to the embassy.

• Operations Management:Supervise daily hotel operations, including front desk, housekeeping, and maintenance.
  Ensure compliance with health, safety, and hygiene regulations.
  Monitor and maintain property standards to enhance guest experiences.
  
• Guest Relations:Address guest inquiries, complaints, and requests promptly and professionally.
  Implement strategies to improve guest satisfaction and loyalty.
  
• Staff Supervision:Recruit, train, and manage hotel staff.
  Schedule shifts and allocate tasks to ensure efficient operations.
  Conduct performance evaluations and provide feedback for improvement.
  
• Financial Management:Prepare and manage budgets, monitor expenses, and maximize revenue.
  Analyze financial data and implement cost-control measures.
  Ensure timely procurement of supplies and manage vendor relationships.
  
• Marketing and Sales:Develop marketing strategies to attract new customers.
  Collaborate with online platforms and travel agents to promote the hotel.
  Monitor competitor activities and market trends.
  
• Administrative Duties:Maintain accurate records of occupancy, financial transactions, and staff activities.
  Ensure compliance with local laws and regulations.