SHAHINA NAJEEBA
High Street, Muscat, Oman
Summary
Dynamic and adaptable professional with a strong foundation in Microsoft Office, teamwork, and communication. Demonstrates exceptional customer service skills and problem-solving abilities, with a proven track record in brand awareness and product demonstrations. Experienced in public relations, office administration, and data collection and analysis. Possesses an outgoing personality with expertise in social media advertising, aiming to leverage these skills to enhance organisational success.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
COMMERCIAL PROMOTER | BEAUTY ADVISOR
MUSCAT PHARMACY LLC, ISISPHARMA Dermatologie
Muscat | Oman
2024.09 - Current
- Built strong consumer relationships with engaging product demonstrations.
- Created a positive brand image by maintaining an upbeat and friendly demeanour at all times.
- Achieved high levels of customer satisfaction with thorough knowledge of products promoted.
- Gathered customer feedback for improving future marketing strategies.
- Raised brand awareness for new product launches.
- Monitored competitor activities providing insights for developing superior promotion strategies.
- Drew attention towards slow-moving stock using targeted promotion tactics thereby clearing inventory.
- Maintained positive and approachable demeanor, fostering friendly and inviting atmosphere.
- Distributed promotional materials to enhance visibility and attract target audiences.
MULTIPLE BRANDED PROMOTIONS
NHP EVENTS
Oman Avenues Mall
2024.04 - 2024.07
- Interacted to clients to assist and support their needs.
- Promoted their events basically to achieve their targets and market their preferences according to the company needs.
- Encouraged customers to get involved and obtained the best leads.
- MALABAR GOLD & DIAMONDS - Ruwi Head Office
- BAHAR DETERGENTS SAOG - K.M.Trading Ruwi & Muscat Grand Mall
- CHERY OMAN AUTOMOBILES (Powered by SAUD BAHWAN)
- Lulu Hypermarket Bawshar and LULU Hypermarket Lawami Al Khoud
OFFICE SECRETARY
SPS LAW FIRM
Al Qurum
2024.01 - 2024.02
- Performed various administrative duties including taking notes from the lawyers and updating daily cases in the system.
- Made copies, Maintained office work logs and Filing system.
- Handled office correspondence also manages office space and office equipments.
- (Advocate Hilal Al Sabqi)
TELEMARKETING AND CUSTOMER SERVICE
MALABAR GOLD AND DIAMONDS
2023.03 - 2023.04
- Successfully achieved and exceeded sales targets as a Telemarketing Representative by consistently closing deals.
- Demonstrated exceptional customer service skills, providing personalized assistance and resolving issues promptly.
- Assisted with training and orientation of new employees.
SALES PROMOTIONS
MULTIPLE BRANDS
2021.12 - 2023.02
- Developed and delivered engaging sales presentations to convey product benefits with innovative ideas.
- Worked as a sales promoter for FRIENDI SIM, SHAHI PRODUCTS, MODERN MONEY EXCHANGE and SAMADHAN FINANCIAL INVESTMENT SERVICES to discuss business needs.
FRONT OFFICE ADMIN
LAZAWARD PRINTING PRESS
Hamriyah, Ruwi
2018.10 - 2018.12
- Worked as an Internship student.
- Coordinated front office operations, managing appointments by receiving and directing phone calls.
Education
Bachelors of Business Administration - BBA -
Bykas Womens College
Kalpakanchery, Kerala, India 2014.01 - 2017.04
Higher Secondary Level - undefined
Indian School Darsait
Darsait, Muscat, Oman 2014.01 -
Skills
- Microsoft Office
- Teamwork
- Communication
- Adaptability
- Customer Service
- Problem Solving
- Brand awareness
- Product demonstrations
- Public relations
- Office administration
- Data collection and analysis
- Outgoing personality
- Social media advertising
LANGUAGES
English
Fluent
Arabic
Intermediate
Hindi
Upper intermediate
Malayalam
Fluent