SHAFIR MANAPURATH SHAJAHAN
Muscat,Oman
Summary
Driven Business Development Executive with knack for identifying growth opportunities and fostering client relationships. Skilled in strategic planning and persuasive communication, excelling in collaborative environments. Poised to boost revenue streams and expand market presence through innovative solutions.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
BUSINESS DEVELOPMENT EXECUTIVE
ATLAL AL RAFIDAIN TRADING LLC
Muscat, Oman
09.2022 - Current
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Managed CRM database, ensuring accurate tracking of sales activities and client communications.
- Closed long-term agreements through skillful negotiation.
- Negotiated contract terms and pricing to maximise revenue.
- Built public relations strategies for broadened advertising scope.
- Prepared Salesforce reports to evaluate performance and prioritise outreach.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Forecasted sales and market trends to improve business strategy.
- Maintained quality assurance standards for all products and services.
Accountant ASSISTANT
ACCOUNTANTS SERVICE SOCIETY
ERNAKULAM, INDIA
12.2021 - 07.2022
- Prepared and submitted TAX returns ahead of deadlines.
- Updated records in Software to keep account totals correct and current.
- Supported bookkeeping activities to maintain accurate and up-to-date records.
- Employed Microsoft Excel skills to organise and manipulate large data sets.
- Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
CUSTOMER SERVICE ASSOCIATE
RELIANCE SMART
ERNAKULAM, INDIA
12.2020 - 10.2021
- Developed and actualized customer service initiatives to decrease wait times
- Developed community reputation through commitment to customer satisfaction and strong client relationships
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution
- Executes excellent sales floor merchandising and selling
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Online Sales Representative
OLX Online Selling Platform
ERNAKULAM, INDIA
04.2019 - 12.2020
- Selling of used Mobiles , Car , Bikes , Furniture Etc
- Negotiating with the buyer to set a profitably price
- Amended product listings, managing photo edits, webpages and pricing info.
- Utilised social media platforms to promote products, reaching a wider audience and boosting sales figures.
- Photographed items for product and lifestyle imagery to heighten customer appeal.
- Provided customers with price information and handled financial transactions.
Education
BACHELOR OF COMMERCE - COMPUTER APPLICATION
ST.ALBERT'S COLLEGE AUTONOMOUS , ERNAKULAM
INDIA 06.2019 - 04.2022
PLUS TWO - COMMERCE WITH MATHS -
ST.ALBERT'S HSS, ERNAKULAM
INDIA 06.2017 - 03.2019
Skills
- ODOO
- TALLY
- MS OFFICE
- SAP FICO
- SAP MM
- Computerized Accounting
- Payroll processing
- Data Entry
- Account management
Languages
MALAYALAM
Native
ENGLISH
Fluent
HINDI
Advanced
Arabic
Beginner
Personal Information
- Date of birth: 26/06/2001
- Nationality: INDIAN
- Marital status: SINGLE
Driving License
- Oman Driving License
- Indian Driving License
Timeline
BUSINESS DEVELOPMENT EXECUTIVE
ATLAL AL RAFIDAIN TRADING LLC
09.2022 - Current
Accountant ASSISTANT
ACCOUNTANTS SERVICE SOCIETY
12.2021 - 07.2022
CUSTOMER SERVICE ASSOCIATE
RELIANCE SMART
12.2020 - 10.2021
BACHELOR OF COMMERCE - COMPUTER APPLICATION
ST.ALBERT'S COLLEGE AUTONOMOUS , ERNAKULAM
06.2019 - 04.2022
Online Sales Representative
OLX Online Selling Platform
04.2019 - 12.2020
PLUS TWO - COMMERCE WITH MATHS -
ST.ALBERT'S HSS, ERNAKULAM
06.2017 - 03.2019
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