Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Shafic NDAULA

Shafic NDAULA

KAMPALA

Summary

Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Overview

3
3
years of professional experience
3
3
Certification

Work History

Waiter

rahim foods uganda
kampala
01.2022 - 11.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Front desk receptionist, waiter

Hotel Africana Ug Ltd
01.2021 - 01.2022
  • Greet guests and promptly attend to all needs
  • Provide information to all guests in a courteous and informative manner
  • Nizwa Herit INN & Alqar trad restr Nizwa Oman

Conference Attendant

Hotel Africana Ug Ltd
01.2018 - 01.2020
  • Undertake the preparation, setting up, service and clearing for Conference

Education

Certificate in Hospitality Management Practice -

YMCA Comprehensive institute
2021

Certificate in Computer Application - undefined

Global Institute of Information Technology & business studies
2019

Uganda Advanced Certificate of Education - undefined

Light Secondary & Vocational School Bulenga, UACE
2018

Uganda Certificate of Education - undefined

Light Secondary & Vocational School Bulenga, UCE)
2016

Skills

  • Community involvement
  • Staying informed
  • Computer proficiency
  • Communication skills
  • Organizational know-how
  • Problem- solving abilities
  • Guest Relations
  • Collaboration talent

Certification

+256757183331

Languages

English
Native language
Arabic
Elementary
A2

Timeline

Waiter - rahim foods uganda
01.2022 - 11.2022
Front desk receptionist, waiter - Hotel Africana Ug Ltd
01.2021 - 01.2022
Conference Attendant - Hotel Africana Ug Ltd
01.2018 - 01.2020
YMCA Comprehensive institute - Certificate in Hospitality Management Practice,
Global Institute of Information Technology & business studies - Certificate in Computer Application,
Light Secondary & Vocational School Bulenga, UACE - Uganda Advanced Certificate of Education,
Light Secondary & Vocational School Bulenga, UCE) - Uganda Certificate of Education,

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Shafic NDAULA