Summary
Overview
Work History
Education
Skills
Certification
Timeline
Serugo Joseph

Serugo Joseph

Bar Attendant / Barista
Muscat

Summary

Bar attendant experienced in bar set-up and maintenance. Professionally stocks ice, glassware and supplies and removes soiled wares from bar top and tables to maintain cleanliness of work area. Consistently exceeds supervisor and customer expectations. Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bar attending position. Ready to help team achieve company goals. Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification
2
2
Languages

Work History

Bar Attendant

Ocean International LLC
Muscat
12.2022 - Current
  • Bussed bottles and glassware to maintain clean bar area.
  • Restocked ice, condiments, and snacks.
  • Checked ID cards and verified bar guests were of legal age.
  • Learned how to make wide variety of mixed drinks.
  • Delivered food to customers at bar and tables.
  • Maintained neat, clean and professional appearance to meet business dress code policy.
  • Processed $[Amount] in customer monetary transactions daily and balanced register at end of shift.
  • Operated POS system to collect payments from customers.
  • Greeted customers and provided friendly, knowledgeable service.
  • Cleaned and stocked kitchen and bar inventory and placed orders for additional products and supplies.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Head Barista

Sarouh Muscat Integrated
suwaiq
11.2021 - 11.2022
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
  • Monitored customer feedback to improve barista performance and customer service.
  • Designed and adjusted work schedules to meet business demands.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
  • Created new training guidelines, and provided staff orientation and training.
  • Collaborated with cafe management to design and implement promotional strategies for cafe items.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Barista

Cafe Javas Uganda
kampala
06.2019 - 08.2021
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

No Degree - Certificate .

Hillside Academy Uganda, Mityana , Uganda
04.2001 -

Academy level

  • Awarded best footballer.
  • Elected to school captain in 2010-2012.
  • Elected Captain of tiger team.

Certificate in Coffee Quality Controller

Benix Coffee Academy Uganda, Kampala , Uganda
08.2021 - 09.2021

Skills

Menu planning

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Certification

Certified [coffee quality control

Timeline

Certified [coffee quality control

08-2023
Bar Attendant - Ocean International LLC
12.2022 - Current
Head Barista - Sarouh Muscat Integrated
11.2021 - 11.2022
Benix Coffee Academy Uganda - , Certificate in Coffee Quality Controller
08.2021 - 09.2021
Barista - Cafe Javas Uganda
06.2019 - 08.2021
Hillside Academy Uganda - No Degree, Certificate .
04.2001 -
Serugo JosephBar Attendant / Barista