SAP
Sayeeda Kouser Banu
HR
Muscat
Work Preference
Summary
Accomplished HR Manager with extensive experience in employee
relations, performance appraisals and compliance with employment
law. Proven track record in recruitment, conflict resolution and
organizational development within start-ups and established
companies. Adept at Payroll administration, employee engagement
and HR policy implementation. Demonstrated leadership in
managing high performing teams and fostering positive work
environments. Career goal is to leverage HR expertise to drive
strategic initiative and enhance organizational effectiveness.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
5
5
Languages
1
1
Certificate
Work History
HR & Admin Manager
Binaa Group of Companies
Muscat, Oman
07.2025 - Current
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Oversaw the recruitment process, hiring top talent that contributed significantly to company growth and success.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
- Submitted reports on payroll activities.
- Worked in SAP HR S/4 HANA & Odoo software's
HR Manager
Golden Bag Technology
Bangalore, Karnataka
12.2019 - 04.2021
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Motivated employees through special events, incentive programs, and constructive feedback.
Accounts Receivable Assistant
Sai Vishram Business Hotel,
Bangalore, Karnataka
06.2018 - 06.2019
- Supported the finance team by reconciling client accounts and resolving discrepancies in a timely manner.
- Improved overall cash flow by identifying and resolving issues related to unapplied payments, reducing instances of lost revenue.
- Posted cash and check receipts by entering and verifying transactions from local deposits and lockboxes.
- Followed up overdue payments and payment
plans from clients to establish good cash flow. - Utilized accounting software to input, track and
manage all accounts receivable transactions. - Reduced outstanding balances by consistently following up on delinquent payments with clients.
- Answered customer questions and concerns and sought through outstanding payment accounts to resolution.
HR Assistant
Akkayya Hospitality Services
Bangalore, Karnataka
05.2016 - 06.2019
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Answered and redirected incoming phone calls for office.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processed employee termination paperwork at direction of supervisory staff.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up orientations and initial training for new employees.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
English Teaching Assistant and HR Executive
DAT School
Tumkur, Karnataka
05.2015 - 05.2016
- Developed tailored lesson plans to meet individual student needs, resulting in improved academic performance and increased confidence.
- Assessed student progress regularly through various assessment methods, ensuring timely feedback on their performance.
- Contributed to the planning and execution of school-wide events such as literacy nights, book fairs, and parent-teacher conferences to foster community involvement in education.
- Boosted overall student engagement through the implementation of group activities, interactive presentations, and hands-on learning experiences.
- Created spreadsheets using Microsoft Excel for
daily, weekly and monthly reporting. - Oversaw payroll processing and supervised work
of contracted employees to keep on task for
timely completion. - Implemented successful training programs to new
teaching staff.
Education
MBA - Human Resources Management
Siddaganga Institute of Technology
Tumkur 09.2013 - 04.2015
Bachelor Of Commerce - Commerce
Sri Siddhartha First Grade College
Tumkur 07.2010 - 07.2013
PUC - Commerce
Vidyavahini Pre University College
Tumkur 08.2008 - 03.2010
SSLC -
HMS
Tumkur 06.2007 - 03.2008
Skills
General accounting
Bookkeeping
Payroll process
Performance Management
HR Processes
Training Programs
Organizational Development
Timeline
HR & Admin Manager
Binaa Group of Companies
07.2025 - Current
Certificate No.; 9478/IND/1387
03-2022
HR Manager
Golden Bag Technology
12.2019 - 04.2021
Accounts Receivable Assistant
Sai Vishram Business Hotel,
06.2018 - 06.2019
HR Assistant
Akkayya Hospitality Services
05.2016 - 06.2019
English Teaching Assistant and HR Executive
DAT School
05.2015 - 05.2016
MBA - Human Resources Management
Siddaganga Institute of Technology
09.2013 - 04.2015
Bachelor Of Commerce - Commerce
Sri Siddhartha First Grade College
07.2010 - 07.2013
PUC - Commerce
Vidyavahini Pre University College
08.2008 - 03.2010
SSLC -
HMS
06.2007 - 03.2008
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved 100% result by completing the training with accuracy and efficiency.
Certification
Certificate No.; 9478/IND/1387
Quote
It is never too late to be what you might have been.
George Eliot
Software
ODOO
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Urdu
Advanced (C1)
Arabic
Beginner (A1)
Interests
Exploring things