SANU THATTARAZHIKATHU THOMAS
AYOOR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
IT & ERP Specialist
Al Toobi New Enterprises LLC
10.2022 - Current
- Developed and implemented effective IT policies in alignment with industry regulations and best practices.
- Engaged in collaborative discussions with department heads to gain a comprehensive understanding of distinct departmental necessities.
- Effectively oversaw IT budget management and resource allocation across diverse projects.
- Responsible for the successful execution and management of ERP implementation projects in major corporations.
- Implemented user access controls to minimize unauthorized access risks while preserving operational flexibility for authorized users
- Conducted end-user training sessions to increase proficiency in ERP usage, boosting overall productivity.
- Evaluated potential software solutions, recommending cost-effective options that aligned with company objectives and requirements.
- Optimized data accuracy within the ERP system through regular audits and data validation procedures.
- Conducted regular system audits to identify vulnerabilities, weaknesses, or deviations from established policies or procedures.
IT In Charge
Gulf Mountain LLC
09.2007 - 09.2022
- Ensured efficient management of hardware and software inventory, maintaining up-to-date records and coordinating necessary updates.
- Configured and tested new software and hardware
- Removed malware, ransomware, and other threats from laptops and desktop systems
- Diagnosed and troubleshot hardware, software, and network issues
- Maintained servers and systems to keep networks fully operational during peak periods
- Configured hardware, devices, and software to set up work stations for employees
- Optimized network infrastructure, resulting in improved connectivity and user satisfaction
- Enhanced system performance by identifying and resolving technical issues promptly
- Collaborated with cross-functional teams to develop and implement IT solutions
- Trained end-users on best practices for system usage, increasing their productivity and confidence in utilizing technology tools.
- Optimized server infrastructure through virtualization technologies, significantly reducing hardware costs while maintaining high performance levels.
- Managed life cycle replacement of hardware and software.
- Successfully identified and resolved computer hardware and network system issues through effective troubleshooting techniques.
Education
Master of Science - Computer Science
KSR College Of Arts And Science
Erode, Tamilnadu,India04.2006
Bachelor of Science - Software Engineering
Malankara Catholic College
04.2004
Skills
- Quality Assurance
- Team Leadership
- Systems Analysis
- Vendor coordination
- Budgeting
- Analytical thinking
- Technical consulting
- Testing Coordination
- Multitasking
- ERP Implementation
Techniques
- Creativity
- Strategic thinking
- Troubleshooting
- Business Analysis
- Project Management
- ERP Implementation
- Experience with types of hardware
Toolsandsoftware
- Windows 8/10/11
- Windows Server 2008(r2) /2012(r2) /2019/2022
- SQL Server 2022/2019/2016/2012
- Microsoft Office 2003/2007/2010/2013/2016/2021,365
- SQL Server Profiler
- SQL backup master
- Adobe Applications
References
- Thiviamangalan, ERP Consultant, BMB Group LLC, 00971 566241242, mangalan@bmb-group.com
- Madhu Nambiar, General Manager, GULF MOUNTAIN LLC, (+968) 9447-8300, m.nambiar@fathimagroup.om
Languages
Malayalam
Native language
English
Upper intermediate
B2
Arabic
Beginner
A1
Timeline
IT & ERP Specialist
Al Toobi New Enterprises LLC
10.2022 - Current
IT In Charge
Gulf Mountain LLC
09.2007 - 09.2022
Master of Science - Computer Science
KSR College Of Arts And Science
Bachelor of Science - Software Engineering
Malankara Catholic College
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