Santhosh Vathalloore
food and beverage service crew
Muscat,Oman
Summary
2 year course in Hotel Mgt and catering technology with 15 years of work experience as Head waiter from world class 5 star hotels.
Professional Sales Executive with 9 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
Work history
Sr. sales executive
Al Hashar & co.
Oman
09.2019 - Current
- Dealing with corporate customers arranging sales meeting, business development and closure of deals
- Collection of payments and receivables as per Co
- Terms and policy.
Brand Manager
Fast station L.L.C.
Muscat
01.2014 - 01.2016
- Over all management of newly formed Co
- Setting up from the beginning
- Manages multiple tire fitment centres and oil service
- Business development and passenger car tires new brand lounge.
Sales executive
Eint Automotive L.L.C.
Muscat
04.2011 - 10.2012
- Started my carrier in automobile industry, Joined as sales executive
- Sales of tires, battery, Lubes
- Brands handled Prime well, GITI.
Headwaiter
Al Bustan Palace hotel inter continental group
Muscat, Oman
03.2000 - 02.2011
- 540 cover all day dining restaurant, Bar and swimming pool service
- Buffet and a la carte available
- All day operation.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Managed new and existing reservations using computer software or applications.
- Organised seating for groups and guests with special needs.
- Encouraged repeat business by presenting clean and welcoming dining environment.
- Upsold sides and beverages to increase restaurant revenue.
- Enforced consistent compliance with HACCP and Covid-19 protocols to reduce health risks.
Waiter
Hyatt regency
Delhi
12.1992 - 04.1997
- Waiting staff greet and assist guest, order taking, service and clearance.
Education
Vocational Training in Hotel Mgt.& catering technology -
Holy Cross Training Institute
Hazaribag, Bihar 06.1989 - 04.1991
Skills
- Arabic
- English
- French
- Hindi
- Malayalam
- Customer Service
- Product knowledge
- Account management
- Marketing
- B2B telesales
- B2B sales
- After-sales customer service
- Active selling expertise
Personal Information
- Date of birth: 04/10/73
- Gender: Male
- Nationality: Indian
- Marital status: Married
Custom
- Travelling
- Music
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Sr. sales executive
Al Hashar & co.
09.2019 - Current
Brand Manager
Fast station L.L.C.
01.2014 - 01.2016
Sales executive
Eint Automotive L.L.C.
04.2011 - 10.2012
Headwaiter
Al Bustan Palace hotel inter continental group
03.2000 - 02.2011
Waiter
Hyatt regency
12.1992 - 04.1997
Vocational Training in Hotel Mgt.& catering technology -
Holy Cross Training Institute
06.1989 - 04.1991
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