Summary
Overview
Work history
Education
Skills
Languages
Custom
Affiliations
Accomplishments
Certification
Timeline
Generic
SAMEH HASSAN

SAMEH HASSAN

Hail .Muscat ,ST

Summary

Dynamic and results-driven professional with extensive expertise in corporate governance, strategic mergers and acquisitions, and financial forecasting. Demonstrates exceptional skills in decision-making, crisis management, and contract negotiation techniques. Adept at board level communication, ethics enforcement, and investment evaluation. Proven track record of visionary thinking and profit and loss analysis. Committed to fostering a positive attitude, adaptability, and integrity within team leadership roles.

Resourceful and adaptable Director with [Number] years of experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfil role with exceptional organisation.

Overview

22
22
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Director of learning and developments

Fitness Hub / Flex gym Oman
Muscat, Muscat
12.2024 - Current
  • Enforced compliance measures for adherence to industry standards.
  • Supervised staff training programmes with focus on skill enhancement.
  • Drove process improvements, optimised workflow efficiency.
  • Instituted cost control measures, mitigated financial risk.
  • Led team to streamline operations by implementing new strategies.
  • Fostered a positive work environment, increased employee morale.
  • Championed change initiatives within the organisation for streamlined operations.
  • Conducted strategic planning sessions to drive corporate objectives.
  • Oversaw financial planning, ensured fiscal stability of the organisation.
  • Managed negotiations with clients to secure profitable contracts.
  • Enhanced productivity through innovative management techniques.
  • Introduced new marketing campaigns, boosted brand image.

Assistant To The General Manager

Flex Gym Clubs Oman and fitness Hub al Mouj
Muscat, Muscat
06.2024 - Current
  • Enhanced office efficiency by managing correspondence and scheduling on behalf of the General Manager.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved conflicts effectively leading to a harmonious working environment.
  • Prepared comprehensive reports to aid decision making by the General Manager.
  • Utilised computer systems proficiently; tasks completed more efficiently.
  • Provided excellent logistical support during corporate events; success ensured each time.
  • Carried out day-to-day duties accurately and efficiently.

General Manager

5D Fitness clubs ( Bahwan Complexes)
Muscat, Muscat
12.2022 - 02.2023
  • Ensure optimum membership and monitor levels constantly
  • Ensure all employees are trained per the standards
  • Maintain all areas in spotless and hygienic condition, including locker and shower rooms
  • Coordinate members' fitness assessment and ensure each member receives an individual exercise programmer along with the necessary instruction on use and safety
  • Developed partnerships within the industry for beneficial collaborations.
  • Liaised with other department heads to coordinate inter-departmental tasks smoothly.
  • Coordinated marketing campaigns to boost brand visibility.
  • Led quality assurance initiatives, maintained high product standards consistently.
  • Conducted regular employee training to enhance skillsets.
  • Managed recruitment process, brought talented professionals on board.
  • Prioritised staff welfare for improved morale and commitment.
  • Oversaw procurement processes, secured cost-effective supplies always.
  • Resolved underlying issues swiftly, mitigated potential risks effectively.
  • Achieved smooth workflow with diligent project oversight.
  • Facilitated financial reporting, created transparency in business transactions.
  • Fostered a positive work environment with regular team-building activities.
  • Improved team productivity by implementing new management strategies.
  • Motivated management and staff teams to consistently deliver high quality, customer-focused service.
  • Worked with General Manager to determine effective business strategies, achieving 15% gross profit goal within first 6 months 75% of employments satisfaction.
  • Developed organisational policies for administrative oversight and internal controls.
  • Handled customer complaints effectively, resulting in high levels of guest retention.
  • Collaborated with other departments for seamless event execution.
  • Evaluated staff performance regularly, leading to improved productivity.

pre opening as Recreation and leisure manager

IHG ( Crowne plaza hotel muscats )
Muscat, Sultanate Of Oman
07.2018 - 04.2020
  • Supervised project timelines for timely completion.
  • Facilitated staff training, resulting in better customer service.
  • Led performance reviews, identified areas for improvement.
  • Identified growth opportunities through comprehensive market research.
  • Fostered a positive work environment with regular team-building activities.
  • Coordinated cross-departmental collaboration for improved workflow.
  • Monitored health and safety measures for guaranteed compliance.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.

Recreation manager

IHG Hotel ( Crowne plaza muscats )
Muscat, Muscat
01.2012 - 06.2018
  • Managing the Spa and Fitness Club team members to ensure high motivation, provision of high quality service and ongoing development for 15 team members
  • Driving the Department to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmers to core fitness-based schemes
  • Building the Club's annual budget and be accountable for maintaining and operating within financial targets
  • Managing customer feedback effectively to ensure continuous improvement in the service and programmers we offer guests and members
  • Achieving the yearly profitability by 25%
  • Developed accurate sales forecasts for improved strategic planning.
  • Organised weekly recreational programmes, resulting in increased participation.
  • Provided excellent customer service to enhance guest experience.

Recreation Manager

Crowne Plaza Hotel
Abu Dhabi
06.2007 - 01.2012
  • Handling the beach activates
  • Handling kids summer camps
  • Squash tournament
  • Handling and assist tennis tournament
  • Handling the gym and sports activities
  • Sports massage

Assistance Spa & Recreation Manager

Crowne Plaza Hotel
Muscat
05.2004 - 05.2007
  • Planning & organizing
  • Strategic & critical thinker
  • Assist the Asst. Recreation Manager in planning, organizing and supervising all recreation activities.
  • Maintain established standards of cleanliness in all recreation areas.
  • Lease with Engineering for repair and maintenance of recreation equipment of the recreation facilities.
  • Assume the role of any recreation team member whenever required.
  • Keep abreast with current trends concerning recreation facilities and equipment.
  • Makes recommendations.
  • Handle complaints in a timely fashion and implements corrective action to maintain members' satisfaction. Informs Asst. Recreation Manager of such complaints.
  • Ensure that the beach area is kept clean of debris from the open seas and from litter especially those that may cause injury to members.
  • Be able to provide basic First Aid in the event of any minor accidents, to be fully aware of the procedure in the event of a major accident/emergency.
  • Perform any other recreation related duties as required by the Recreation Manager.

Spa & Recreation Supervisor

Crowne Plaza Hotel
Muscat
03.2003 - 04.2004
  • Management of overall Spa and recreation facilities as Gym, Steam, Sauna, Jacuzzi, Swimming Pool, Tennis Court, Squash Courts, Massage (Thai, Aroma, Swedish, shiatsu) Spa Treatments, Kids Club, Summer Camp, Tennis Tournaments, Fitness and Bodybuilding Programs, Karate Lessons, Swimming Lessons, Membership Management.
  • Personal trainer, Budget revenue

Gym Instructor & Swimming Coach

Crowne Plaza Hotel
Muscat
11.2002 - 02.2003

Education

Bachelor of Physical Education - 4 years study bachelors degree with excellent final study

Hilwan University
Egypt
01.1996 - 01.2000

Skills

  • Positive attitude
  • Adaptability & integrity
  • Friendly
  • Team leader
  • Decision-Making competency
  • Corporate governance understanding
  • Delegation mastery
  • Contract negotiation techniques
  • Ethics enforcement
  • Board level communication
  • Crisis management expertise
  • Knowledge of erp systems
  • Financial literacy
  • Investment evaluation
  • Visionary thinking
  • Assets allocation
  • Strategic mergers and acquisitions
  • Profit and Loss Analysis
  • Financial Forecasting
  • Effective mentoring
  • Regulatory compliance knowledge
  • Financial management
  • Budget control
  • Calm under pressure
  • Problem-solving

Languages

English
Fluent
Arabic
Fluent

Custom

  • RM at Intercom. Qatar Business Park, james.young@ihg.com
  • GM at Crowne Plaza Hotel Dubai, James Young, Cedric Galliard

Affiliations

  • Water sports . Music

Accomplishments

    During my 18 years of sports and recreation resorts activities i have adopt my self in diffident section of training winch will be attached with my CV documents and ready to presented at anytime .

Certification

  • January 2025 best revenue contribution certificate
  • Harvard certificate time managements ihg
  • Harvard certificate team leadership feedback essentials
  • Harvard certificate strategic thinking
  • Harvard certificate delegating
  • Harvard certificate budgeting and profit
  • Harvard certificate coaching
  • Harvard certificate Hiring
  • Harvard certificate change managements
  • Harvard certificate leading and motivating
  • Harvard certificate ( developments employees - career managements team leadership - employments develop )
  • MEDIC Certifications of recognition ) First Aid
  • Code of conduct training - IHG Anti - Bribery training model EMEA
  • Data privacy Handling personal data
  • leading others - great team - Be brand hatred certifications
  • leading in crisis certificate
  • human right certificate
  • Thai massage certificate - Sports massage certificate - Deep tissue massage treatments ( ( {ITM SCHOOL THAILAND CHING MAI }
  • First Aid training courses and safety certifications
  • craft training certificate
  • hotels orientation
  • bodybuilding certification 2000- 2001-2006-2007-2008-2018-2019 Oman Muscat championship
  • chess training certificate
  • life supports certificated
  • STA International safety brinish certificate

Spacial certificate

  • Employees of the month
  • employee of the quarter
  • employee of the year
  • Hi recommended recreation manager meddle east and affaire
  • hotelier awards recreation manager
  • 15 thanks letters from difirunt management and hotel owners





Timeline

Director of learning and developments

Fitness Hub / Flex gym Oman
12.2024 - Current

Assistant To The General Manager

Flex Gym Clubs Oman and fitness Hub al Mouj
06.2024 - Current

General Manager

5D Fitness clubs ( Bahwan Complexes)
12.2022 - 02.2023

pre opening as Recreation and leisure manager

IHG ( Crowne plaza hotel muscats )
07.2018 - 04.2020

Recreation manager

IHG Hotel ( Crowne plaza muscats )
01.2012 - 06.2018

Recreation Manager

Crowne Plaza Hotel
06.2007 - 01.2012

Assistance Spa & Recreation Manager

Crowne Plaza Hotel
05.2004 - 05.2007

Spa & Recreation Supervisor

Crowne Plaza Hotel
03.2003 - 04.2004

Gym Instructor & Swimming Coach

Crowne Plaza Hotel
11.2002 - 02.2003

Bachelor of Physical Education - 4 years study bachelors degree with excellent final study

Hilwan University
01.1996 - 01.2000

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SAMEH HASSAN