Summary
Overview
Work history
Education
Skills
Languages
Certification
Projects
ACADEMIC CERTIFICATES
INTERNSHIP CERTIFICATES
Timeline
Generic

Salwa Albalushi

Salalah,Oman

Summary

Motivated and reliable employee with a strong willingness to learn and grow. Eager to contribute to team success through collaboration and proactive involvement in tasks. Demonstrates solid organizational skills and a commitment to achieving company goals through effective planning and prioritization.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Scada Software Engineer

NAMA FOR DHOFAR SERVICES
, Distribution SCADA Maintenance
09.2024 - Current
  • Integrate new substation in DCC, model alarms, SCADA, and network using Eterra software.
  • Build graphics (SLDs & custom displays).
  • Generate daily, weekly, and monthly Eterra reports.
  • Perform daily, weekly, and monthly software/hardware maintenance reports.
  • Enhance SCADA application based on requirements.
  • Prepare SMM, MOS, and issue report documentation.
  • Address defects raised by operations.
  • Perform quarterly server backup and maintenance.
  • Coordinate with GE vendor for software-related issues.

Billing & CSC Analyst

NAMA FOR DHOFAR SERVICES
, Internship
12.2022 - 12.2023
  • Gained experience in range of Oracle database (Oracle Utilities Customer Care and Billing) CC&B PROD Environment functions, including Bill Adjustment / Generation / Creation / Modification / Cancellation
  • Payment Adjustment / Create Adjustment, Debit, credit
  • Working on Pending Meter test cases to recover the losses / Bill Generation, adjustment approval, case closing.
  • Trained and supervised personnel, provided excellent customer service / Analysis complaints of customer bills including in water and electricity sector.

Education

Bachelor - computer Network

Salalah College of Technology
Salalah, Dhofar
01.2013 - 06.2016

Skills

  • IP Addressing and Subnetting
  • Switch Configuration
  • Designing LAN & WAN
  • Wireless Network Implementation
  • Network Security Implementation
  • Communication & Organization
  • IoT knowledge
  • Database management
  • Issue resolution
  • SQL Database
  • Software testing
  • Technical leadership
  • Network security
  • Systems Analysis
  • Data analysis
  • Customer service orientation

Languages

Arabic
Native
English
Fluent
Hindi
Elementary

Certification

- Heart saver First Aid CPR AED Program - October 10, 2024

- HSE INDUCTION training Course - October 23, 2024

- ELECTRICAL SAFTEY RULES (ESR) - October 26, 2024

Projects

Salalah College of technology - June 2015

INTERNET OF EVERYTHING TECHNOLOGY – (WIMR) WIRELESS METERREADER (BTECH PROJECT)

The project is all about automating the meter reading for water& electricity consumption using the capabilities of the Internet of Everything particularly, sensor which is connected to a central database for management.”


Salalah College of technology - April 2014

NETWORK DESIGN IN BANK (ADVANCED DIPLOMA The project is a new network design proposal for Al-Ahli Islamic Bank. The design includes the use of DHCP, VLANs, NAT, port security, routing protocols and firewall.


Salalah college of technology - MAR 2013

IT-CENTER (DIPLOMA PROJECT) It is a web-based Help Desk for the students which provides hardware and software solutions. It is designed using HTML and web Expression 10.


ACADEMIC CERTIFICATES

- TECHNICAL SUPPORT BASICS GOOGLE AND OFFERED THROUGH COURSERA, GOOGLE - November 2021.


- COMPUTER NETWORKING BASICS GOOGLE AND OFFERED THROUGH COURSERA, GOOGLE - December 2021.


- CCNA Exploration: Routing Protocols and Concepts (Cisco Networking Academy) - 2015

- CCNA Routing and Switching: Scaling Networks (Cisco Networking Academy) - 2016


- CCNA Routing and Switching Connecting Networks (Cisco Networking Academy)- 2016


- Electronic Archiving and Preservation of Documents and Records (Salalah Centre for Legal Studies and Training)- 2015



INTERNSHIP CERTIFICATES

- College of Applied science - May 2016

THE LEARNING RESOURCE CENTER


- OQ Salalah - July 2019

Work with teams to support IT processes in change management SAP ERP - Trained in User Access Card/ User acceptance testing.


- Nama For Dhofar Services - Sep 2021 to Oct 2023

  • Meter Replacement Project (Prepaid Meter).
  • Meter Test (Faulty) Working on Pending Meter test cases to recover the losses.
  • Completed the (TANMIA Project) association with Numo Institute for Company Development.


Timeline

Scada Software Engineer

NAMA FOR DHOFAR SERVICES
09.2024 - Current

Billing & CSC Analyst

NAMA FOR DHOFAR SERVICES
12.2022 - 12.2023

Bachelor - computer Network

Salalah College of Technology
01.2013 - 06.2016

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Salwa Albalushi