Salma Ali Saif AL Kalbani
Bachelor Degree In Business Management
Muscat,MA
Summary
Welcoming Customer service cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. Motivated sales professional offering progressive sales and marketing experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
1
1
Language
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Cashier
azadea group
muscat, oman
07.2016 - Current
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Reviewed weekly sales ads and monitored price changes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments, and issue receipts.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Submitted reports to senior management to aid in business decision-making and planning.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor of Science - Business Management
Gulf College
Al Mabela 10.2014 - 08.2018
Skills
Customer assistance
Customer Relations
Receipt and refund issuance
Product knowledge
Records Maintenance
Written and verbal communication
Staff Training
Product and service sales
Purchase assistance
Inventory management
Time management skills
excellent English
I'm speaking English well because I'm able to do several things at the same time: know (and choose) suitable vocabulary, use the right grammar and sentence patterns, and produce the correct sounds, stress patterns, rhythm and intonation.
Timeline
Cashier
azadea group
07.2016 - Current
Bachelor of Science - Business Management
Gulf College
10.2014 - 08.2018