Salma Hosni
Muscat
Summary
Dynamic and results-driven professional with expertise in sales strategy, lead generation, and client relationship management. Proven track record in business development and negotiation, leveraging market research and analysis to drive growth. Skilled in account management and CRM software, with a focus on proposal development and networking. Strong communication skills and problem-solving abilities enhance client retention and satisfaction. Committed to cross-functional collaboration and effective time management to achieve organisational goals.
Overview
2
2
Languages
1
1
Certification
4
4
years of post-secondary education
9
9
years of professional experience
Work history
Business development manager
white Wall
Oman
2025.03 - Current
- Fostered client relationships, leading to increased brand loyalty.
- Unveiled new revenue streams through diversification strategies.
- Identified market trends, resulting in enhanced product offerings.
- Secured new business opportunities by cultivating strong relationships with potential clients.
- Managed key accounts, ensuring high levels of customer satisfaction.
Client Relationship Specialist
Gazal Agency
2024.01 - 2025.02
- - Build and maintain client relationships for satisfaction and retention.
- - Develop plans aligned with client goals.
- - Act as the main contact, ensuring smooth communication.
- - Assist in managing accounts, budgets, and resources.
- - Support proposals, reports, and presentations. Ensure on-time delivery within budget.
Business Development Associate
packman
2022.04 - 2023.12
- - Identified new business opportunities and established partnerships with key stakeholders.
- - Organized and participated in sales meetings to pitch services to potential clients.
- - Prepared detailed reports on business performance and market trends for senior management.
Sales Executive
ABJAD PROGRAMMING
2020.12 - 2022.03
- - Achieved and exceeded sales targets by acquiring and retaining clients.
- - Built and maintained strong client relationships, ensuring high satisfaction and repeat business.
- - Identified new business opportunities through market research, increasing customer base by 20%.
- - Delivered tailored presentations and proposals, closing key deals.
- - Managed accounts and resolved client issues to maintain long-term relationships.
SALES REPRESENTATIVE
ELITE CLUB
2020.01 - 2020.11
- - Played a key role in sales activities, promoting products/services to clients.
- - Developed strong interpersonal and communication skills to connect with diverse clientele.
Sales Executive
DREAM OF PROJECTS L.L.C
2018.12 - 2020.01
- - Managed the complete sales cycle from prospecting to closing deals.
- - Built and maintained strong relationships with clients.
- - Identified new business opportunities through market analysis.
- - Used CRM tools to streamline sales processes and improve efficiency.
CALL CENTER AGENT
MIDDLE EAST MARKETING RESEARCH BUREAU
2018.01 - 2018.12
- - Delivered exceptional customer service, honing my interpersonal and problem-solving abilities.
- - Managed high-pressure situations effectively.
Education
Bachelor's Degree - Public Relations and Media Studies
Bayan College for Media Studies
2015.01 - 2019.01
Skills
- Sales strategy and lead generation
- Client relationship management
- Business development and negotiation
- Market research and analysis
- Account management and CRM software
- Proposal development and networking
- Communication skills and problem solving
- Client retention and satisfaction
- Cross-functional collaboration and time management
Certification
2022: Digital marketing certificate (Google)
Languages
Arabic: Native
English: Fluent
Timeline
Business development manager
white Wall
2025.03 - Current
Client Relationship Specialist
Gazal Agency
2024.01 - 2025.02
Business Development Associate
packman
2022.04 - 2023.12
Sales Executive
ABJAD PROGRAMMING
2020.12 - 2022.03
SALES REPRESENTATIVE
ELITE CLUB
2020.01 - 2020.11
Sales Executive
DREAM OF PROJECTS L.L.C
2018.12 - 2020.01
CALL CENTER AGENT
MIDDLE EAST MARKETING RESEARCH BUREAU
2018.01 - 2018.12
Bachelor's Degree - Public Relations and Media Studies
Bayan College for Media Studies
2015.01 - 2019.01