Salim Al Dhawi

• Planned and executed annual inspection roadmap across 6 Client's clusters, covering over 50 camps per year.
• Increased accommodation facility compliance by 30% annually through escalated follow-ups, awareness sessions, and verification visits.
• Reduced verification backlog by 40% through proactive coordination with HSE focal points and Company Site Representatives.
• Investigated incidents involving foodborne illness, water contamination, pest infestations, and welfare complaints in coordination with CSR and Contract Holders.
• Approved/declined new camp design proposals, material selections, and post-construction statuses against OPAL/Client's standards.
• Delivered over 12 awareness workshops on food safety, hygiene, waste segregation, and welfare facilities to residents and staff.
• Maintained inspection tracking systems and communicated findings to relevant parties for timely closeouts and enforcement action.

Key Results:

• Escalation and Engagement protocol developed led to 75% faster resolution of critical compliance gaps.
• Contributed to standardizing design evaluation checklists for Client's internal use.

• Oversaw tenant lifecycle services for 40+ residential and mixed-use units, reducing make-ready time post-move-out from 12 to 5 days .
• Sourced, evaluated, and managed vendor contracts (HVAC, MEP, soft services), ensuring 20% performance improvement via SLA tracking.
• Conducted move-out dilapidation inspections 14 days in advance , resulting in security deposit return within 2 days post-move-out.
• Applied lifecycle costing and warranty tracking for major assets, reducing unplanned maintenance costs by 15% .
• Adopted and customized CRM tools for service ticketing, vendor dispatching, and lease alerts, improving operational efficiency by 35% .
• Compiled monthly cost-benefit analyses for landlords, presenting actionable insights to drive value-enhancing maintenance.

Key Results:

• Streamlined tenant transition workflow reduced vacancy periods and cost leakage.
• Initiated early engagement strategies with tenants to clarify responsibilities, minimizing disputes.

Starting from my first academic year, I completed structured 6-month apprenticeships over three consecutive years totaling 18 months of experience across residential, institutional, and commercial property settings. These placements exposed me to the practical side of facilities and property management—covering estate operations, inspections, asset verification, and contractor coordination. I used each opportunity to deepen my understanding of service delivery, infrastructure planning, and tenant interaction within professional FM environments.

This was demonstrated through the following responsibilities and achievements:

• Oversaw daily estate activities for over 400 family units at Watumishi Housing Estate, managing service contractors and responding to tenant inquiries
• Drafted sections of a residential maintenance policy to improve response time and vendor performance tracking
• Conducted property viewings, supervised operations, and supported administrative tasks at Knight Frank
• Carried out dilapidation surveys to support handovers and lease-end maintenance planning
• Conducted condition surveys of two institutional cafeterias at Ardhi University and developed maintenance scopes
• Performed physical asset verification to support equipment valuation and disposal processes
• Gained hands-on experience in coordinating MEP services, soft services, and ensuring tenant satisfaction across diverse property types