Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Interests
Generic
Salim Al Habsi

Salim Al Habsi

Muscat, ,Oman

Summary

Accomplished professional with extensive expertise in supply chain logistics, inventory management, and customer service excellence. Demonstrates strong skills in technical report writing, risk management, and strategic thinking. Proven track record in resource optimisation, regulatory compliance, and project management. Adept at digital marketing strategies and e-commerce platforms with a solid understanding of financial analysis and business intelligence tools. Committed to professional integrity and continuous improvement through cross-functional collaboration and effective decision making. Career goal: to leverage comprehensive skill set to drive organisational success in a dynamic environment.

Overview

21
21
years of professional experience
4
4
years of post-secondary education

Work history

Senior specialist propaty managment and Markiting

First Choice LLC Propaty Devlopment
Muscat,Qurum, oman
07.2019 - Current
  • Implemented process improvements for streamlined workflow and enhanced productivity levels.
  • Negotiated contracts, achieving favourable terms and conditions for the company.
  • Implemented organisational policies for smooth service delivery.
  • Developed comprehensive reports with detailed analysis of key performance indicators.
  • Strategised long-term plans to ensure sustainability and growth objectives were met.
  • Maintained excellent market and trend awareness to meet customer demand.
  • Coordinated auctions to sell personal or business property.
  • Boosted project efficiency for successful completion within deadlines.
  • Researched market trends, resulting in informed strategic planning.
  • Facilitated training sessions for increased employee competency levels.
  • Planned staff and resources within business budgets for minimised expenditure.

Senior Specialist ATM system analyst (IT)

National Cash Register Company (NCR) American
Muscat,Mawaleh , Oman
03.2015 - 12.2018
  • Communicated complex technical information to both technical and non-technical audiences.
  • Established and nurtured key business contacts to maximise client exposure.
  • Closed high-value business deals through persuasive pitches and presentations.
  • Increased client satisfaction with efficient problem-solving skills.
  • Monitored consumer appetites to market products in line with demand.
  • Mentored employees to maximise development potential.
  • Managed contract negotiations between clients, seeking mutually beneficial outcomes.
  • Reviewed data to identify trends or patterns to suggest areas for improvement.
  • Devised annual business plans to grow reach and profit.
  • Negotiated contract terms for maximised client benefit and profit.

Assistant event manager

Intercontinental Muscat Hotel
Muscat, Al Qurum, Oman
06.2014 - 04.2015
  • Facilitated regular team meetings during planning phases, encouraging open communication and collaboration.
  • Ensured safety regulations at all times, maintaining a secure environment for guests and staff.
  • Arranged and coordinated catering and signage with external providers.
  • Provided audio-visual equipment to suit exact conference and seminar requirements.
  • Created bespoke packages for clients based on event requirements.
  • Welcomed guests into venues, showing them to tables and providing menus.
  • Negotiated contracts with suppliers, securing beneficial terms for company.
  • Managed large-scale events from initial planning to successful completion.
  • Promoted seasonal offers to maximise event space bookings.
  • Utilised social media platforms effectively to promote events and increase visibility.

Assistant Specialist Outlet Manager

Ritz Carlton, Palace Hotel
Muscat, Wadi Al Kabir, Oman
08.2013 - 05.2014
  • Displayed energy and enthusiasm in fast-paced environment.
  • Served customers to drive sales and deliver top-quality experiences.
  • Supported team by demonstrating respect and willingness to help.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Researched and applied proven marketing techniques to drive sales.
  • Fostered an inclusive team culture, improving overall staff performance.
  • Enforced service standards to maintain establishment reputation for excellence.
  • Increased customer satisfaction by implementing effective outlet operational strategies.
  • Monitored daily sales transactions, ensuring accuracy at all times.
  • Handled customer complaints professionally, resolving issues promptly.

International flight attendant

Etihad Airways
Abu Dhabi, United Arab Emirates
04.2012 - 07.2013
  • Dealt with unruly or distressed passengers calmly, maintaining onboard harmony.
  • Used weather, route details and passenger information to accurately prepare for trips.
  • Prepared reports on flight incidents, contributing towards improving airline services.
  • Prepared cabin and passengers for safe landing.
  • Managed emergency response actions following established procedures for evacuation and passenger safety.
  • Promoted duty-free goods and collected payments from patrons.
  • Assessed emergency equipment and first aid kits ahead of travel.
  • Demonstrated knowledge of emergency procedures to maintain onboard safety.
  • Led flight safety presentations to educate passengers.
  • Guided passengers in prompt evacuation during emergency landings.

Senior supervisor Club Lounge (Top VIP)

Intercontinental Muscat Hotel
Muscat, Al Qurum , Oman
03.2007 - 03.2012
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Achieved financial goals through rigorous restaurant budgeting and forecasting.
  • Led team to deliver outstanding hospitality operations.
  • Supervised a team of staff, creating a positive and efficient work environment.
  • Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
  • Optimised customer experience by implementing exemplary service standards.
  • Fostered relationships with frequent guests, enhancing their loyalty towards the establishment.
  • Recruited and trained high-performing team members to deliver faultless customer care.
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.
  • Worked closely with management to develop business strategies aimed at increasing profitability.

Front office executive

Radisson Blue Hotel
Muscat, Al Khuwair, Oman
03.2006 - 02.2007
  • Handled phone calls professionally, ensuring timely response to enquiries.
  • Processed payments swiftly, reducing checkout time for guests.
  • Improved booking system efficiency by integrating latest technology tools.
  • Created expense reports with matching receipts.
  • Managed guest bookings for smooth check-in and check-out processes.
  • Provided detailed information about facilities and services, improving guest experience.
  • Ensured smooth and efficient running of shift, delivering daily shift briefings to advise team of special events or VIP guests.
  • Screened incoming phone calls and relayed detailed messages.
  • Scheduled meetings, conferences and appointments.
  • Facilitated effective communication to resolve customer complaints.

Electric General Electric Extension

National Training Institute
Muscat, Ghala, Oman
08.2003 - 02.2006
  • Prepared accurate sketches and drawings for electrical schemes.
  • Performed in-depth electrical acceptance and high-potential isolation testing of completed hardware.
  • Created technical documentation to facilitate knowledge transfer within team.
  • Diagnosed and rectified electrical faults, minimising downtime and optimising system performance.
  • Implemented cost-reduction strategies in project management.
  • Developed detailed schematics for improved project execution.
  • Advised on system and equipment upgrade requirements to meet business output demands.
  • Specified manufacturing techniques to achieve desired system requirements.
  • Used advanced AutoCAD skills to develop single line diagrams for electrical power distribution networks.
  • Provided technical support to clients resulting in improved customer satisfaction.

Education

Diploma of Higher Education - Management

Travel Gulf School
Muscat, Wadi Al kabir
03.2008 - 12.2009

Certificate of Higher Education - Successfully Completed in Microsoft Office & Windows

Muscat Institute of Administration
Muscat, Al Khoud
03.2008 -

Certificate of Higher Education - Successfully Completed in Microsoft Outlook2003

Horizons Computer Learning Center
Muscat, Madinat Al Sultan Qaboos
03.2008 -

Certificate of Higher Education - General Electrician

National Training Institute LLC
Muscat, Ghala
08.2003 -

Diploma - mathematics, biology, and classical studies

Al Khoudh Third Secondary School
Muscat, Al Khoud
09.2002 - 07.2004

Skills

  • Technical report writing
  • Resilience and tenacity
  • Resource optimisation
  • Risk Management
  • Taxation knowledge
  • Market research techniques
  • Safety consciousness
  • Relationship Management
  • Customer service orientation
  • Inventory control
  • Supply chain logistics
  • Inventory management
  • Data analysis
  • Resourcefulness
  • Knowledge of erp systems
  • Customer service excellence
  • Digital marketing strategies
  • Financial analysis
  • Time efficiency
  • Strategic thinking
  • Decision making
  • Time-management
  • Cross functional collaboration
  • Regulatory compliance
  • Project Management
  • Professional integrity
  • E-Commerce understanding
  • Supply chain management
  • Sales forecasting
  • Technical reporting
  • Media relations
  • Inventory control expertise
  • Brand management
  • Territory management
  • Business intelligence tools
  • Positive attitude
  • KPI setting and management
  • Compliance awareness
  • Digital marketing
  • Change management
  • First-aid certified
  • Auction sales
  • Value propositions
  • Knowledge of regulatory compliance
  • Commercial acumen
  • E-Commerce platforms
  • Flexibility
  • Contract compliance
  • First Aid certification
  • Self-motivation
  • Public speaking
  • Communication proficiency

Languages

Arabic
Fluent
English
Fluent
Swahili
Fluent
Hindi
Fluent
Telugu
Fluent

Affiliations

  • Football
  • Reading
  • Traveling

Timeline

Senior specialist propaty managment and Markiting

First Choice LLC Propaty Devlopment
07.2019 - Current

Senior Specialist ATM system analyst (IT)

National Cash Register Company (NCR) American
03.2015 - 12.2018

Assistant event manager

Intercontinental Muscat Hotel
06.2014 - 04.2015

Assistant Specialist Outlet Manager

Ritz Carlton, Palace Hotel
08.2013 - 05.2014

International flight attendant

Etihad Airways
04.2012 - 07.2013

Diploma of Higher Education - Management

Travel Gulf School
03.2008 - 12.2009

Certificate of Higher Education - Successfully Completed in Microsoft Office & Windows

Muscat Institute of Administration
03.2008 -

Certificate of Higher Education - Successfully Completed in Microsoft Outlook2003

Horizons Computer Learning Center
03.2008 -

Senior supervisor Club Lounge (Top VIP)

Intercontinental Muscat Hotel
03.2007 - 03.2012

Front office executive

Radisson Blue Hotel
03.2006 - 02.2007

Electric General Electric Extension

National Training Institute
08.2003 - 02.2006

Certificate of Higher Education - General Electrician

National Training Institute LLC
08.2003 -

Diploma - mathematics, biology, and classical studies

Al Khoudh Third Secondary School
09.2002 - 07.2004

Interests

Reading,Sport,Art,Cooking,Traveli ng

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Salim Al Habsi